- Jun 13, 2013
- 2
- 0
- 10,510
Hey everyone,
I'm not terrible tech-savvy and I've recently started experiencing a very worrying issue with my computer. The problem is that it keeps freezing every now and then. During the freeze, nothing responds. I can't move the mouse, open the task manager, type anything or click on anything. Sometimes it lasts just a few seconds and sometimes I have to turn my PC off manually. The problem usually clears for a short time after I restart it although sometimes it doesn't.
What I've done so far:
Things I feel I can rule out (please correct me if I'm wrong):
I'm not terrible tech-savvy and I've recently started experiencing a very worrying issue with my computer. The problem is that it keeps freezing every now and then. During the freeze, nothing responds. I can't move the mouse, open the task manager, type anything or click on anything. Sometimes it lasts just a few seconds and sometimes I have to turn my PC off manually. The problem usually clears for a short time after I restart it although sometimes it doesn't.
What I've done so far:
- ■Given the PC a good cleaning.
■Run CHKDSK.
■Tried to run Windows Memory Diagnostic.*
■Run Advanced System Care to have a check for disk errors, defragging, etc.
■Monitored temperatures.
■Checked my graphics drivers are up-to-date.
Things I feel I can rule out (please correct me if I'm wrong):
- ■Dust.
■Overheating.
■Could I rule out something software-side since it froze during the Windows Memory Diagnostic? It didn't freeze during CHKDSK but maybe I was lucky?
My system specs:
OS: Microsoft Windows 7 Home Premium - 64-bit
Version: 6.1.7601 Service Pack 1 Build 7601
Processor: Intel Core i7 - 860 @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processors
BIOS Version/Date: Dell Inc. A05, 08/07/2010
SMBIOS: Version 2.6
Hardware Abstraction Layer Version: "6.1.7601.17514"
Installed Physical Memory: 8.00 GB
Total Physical Memory: 7.96 GB
Available Physical Memory: 5.92 GB
Total Virtual Memory: 15.9 GB
Available Virtual Memory: 13.5 GB
DirectX: DirectX 11
Graphics Card: NVIDIA GeForce GTX 460 4GB
I'm running a 350Watt PSU and my motherboard supports DDR3. The PC is ~2.5 years old.
I'm afraid that's all I know about my PC, but if there's anything else you need to know then I will try to find out for you. I don't have a multimeter unfortunately.
Any help would be HUGELY appreciate.
Thanks.
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