Computer restarting, even a technician couldn't fix it!

Jacob Amaral · Jun 13, 2013

Computer restarts every time i play league of legends (this is the only game i play). It could either restart 10 mins in a game or i could play for 4 hours straight and it would restart. Bottom line is that it restarts everyday.

I brought it in to a computer repair guy. It took them 3 days, they said all my hardware was fine and it wasn't overheating. They found root kits but that's it and removed them. I upgraded to SSD also because he recommended since my HDD was like 5 years old. So i come back home, i get windows 7 reinstall setup it up and im all happy.

Download League of Legends, drivers and other essentials. Get into a game boom 10 mins in computer restarts. Im so mad right now. Could it be one of my usbs? Should i plug my computer into the wall outlet instead of a power bar? I dont know what to do i just want to play without my computer restarting every hour

SPECS:
AMD A8 5600k
ATI Radeon hd 5670
3gb ddr3 ram
windows 7 32 bit ultimate
ULTRA 600w power supply
I have razer deathadder and blackwidows expert.
I have a Netgear n600 wireless n usb.

X79 · Jun 13, 2013

Wow, a 600W PSU for that?

Starting to imagine whether the possibility of the PSU being the problem

because it can't supply such a low amount of wattage, is feasible.

Because then your hardware would qualify as "fine" and you could

remove all the malware you want, but maybe the hardware isn't balanced.

I'm no PSU expert quite yet though, so I can't say.

USAFRet · Jun 13, 2013

"ULTRA 600w power supply"
That sounds like the PSU, especially since it is a no-name brand.

bumnut53 · Jun 13, 2013

My money is on a faulty psu, try replacing it. Its very easy to do yourself. Most random restarts are due to a power issue.

USAFRet · Jun 13, 2013

Also - "They found root kits but that's it and removed them."

Multiple root kits?
1. How did that happen?
2. Are you absolutely sure all of them are gone?
3. Have you changed all of your passwords to any site you go to?

Jacob Amaral · Jun 13, 2013

USAFRet :

I reinstalled windows, and i just did a rootkit and malware scan. No viruses at all.

daswilhelm · Jun 13, 2013

its that no name power supply. replace that, and your "computer guy".

Branden · Jun 13, 2013

any technician worth his salt should've concluded the issue was likely the PSU (especailly after eliminating other possibilities).
get a new PSU, and a new technician.

X79 · Jun 13, 2013

Branden :

And make that more like a 300W 80+ certified one or so.

If you have any concerns/questions just pose them and we'll be here.

Jacob Amaral · Jun 13, 2013

X79 :

Ok when i have the money i will.

Jacob Amaral · Jun 14, 2013

Im getting Event ID 41 Kernel Power, does the PSU cause this?

Branden · Jun 14, 2013

Jacob Amaral :

that just means your computer shut down improperly due to power interruption. it's typically due to things like blackouts or tripped breakers, but in your case it's due to the your PSU.

Jacob Amaral · Jun 14, 2013

Branden :

Ok, im going to get a Corsair Builder Series CX500 V2, http://www.canadacomputers.com/product_info.php?cPath=33_442&item_id=053053 . Is that sufficient for my system?

daswilhelm · Jun 14, 2013

Jacob Amaral :

Branden :

Ok, im going to get a Corsair Builder Series CX500 V2, http://www.canadacomputers.com/product_info.php?cPath=33_442&item_id=053053 . Is that sufficient for my system?

that psu will work fine with your setup

Branden · Jun 14, 2013

corsair PSUs are okay, but not great.
remember: you get what you pay for. the reason your PSU sucks is because you (or your technician) skimped on it, don't go cheap this time.

if you can spare a bit more $ i'd suggest the antec EA-500.

Jacob Amaral · Jun 14, 2013

Branden :

Cant really spare anymore, how long do you think that Corsair will last me? I used the computer about 40 hours a week. Also i didnt list my motherboard which is a Gigabyte a75m d3h.

USAFRet · Jun 14, 2013

Jacob Amaral :

I have that same PSU. It has been on 24/7 for 9+ months without a burp. So at your use that would be about 3 years so far.

It will last years. Or die next week. But probably years.

Jacob Amaral · Jun 14, 2013

USAFRet :

Jacob Amaral :

I have that same PSU. It has been on 24/7 for 9+ months without a burp. So at your use that would be about 3 years so far.

It will last years. Or die next week. But probably years.

Sweet, getting it tomorrow then i can finally play without restarts.

Jacob Amaral · Jun 15, 2013

Well back to square one, got my new power supply and it restarts around 30 mins. I want to kill myself.

nostall · Jun 15, 2013

Please don't go that far! Try opening the side of the case and using a standard room or desk fan to blow air on your components, especially while you are gaming. I suspect your computer tech. didn't try any long term gaming when he worked on it, or perhaps he was working in a cooler environment (think air conditioning). If it doesn't crash, then the problem is cooling and air flow. You may have already tried this, you haven't said and no one else commented on it so thought I would throw the idea out there. Hope it helps.

Computer restarting, even a technician couldn't fix it!

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