Sign in with
Sign up | Sign in
Your question

Boot black screen on startup.

Last response: in Windows 7
Share
June 13, 2013 5:25:05 PM

Hey guys,
So, my friend tried to do a general cleanup of their Win7 desktop;
AMD 8320
8GB RAM
HDD
Radeon HD 6790
He disabled indexing on the C: drive because he heard that would speed up the system. He then read elsewhere that that was a bad idea so reenabled it. I've never had this turn out well in the past. Anyways, now it goes through 'Starting Windows' and then a black screen, and then plays the startup noise but no more.
I can boot in safe mode. I've found that if I uninstall the 6790's driver from the device manager I can then reboot and it works just fine. Until i reboot the PC to finish installing those video drivers and poof! It stops working again.
I did a chkdsk and, other than the USN journal taking an age; nothing seemed wrong. I didn't get a report from the chkdsk though.
Any thoughts guys?
thanks
June 13, 2013 8:38:13 PM

Apparently the only reason to disable indexing is if you have an SSD. What happens if you disable Indexing again and have all of the drivers for the GPU installed? I'm curious. It could either be a Hard drive problem or a GPU problem IMO. But it could also be as simple as changing a setting in your computer.

Run defraggler for the harddrive and check the HDD's health.

- http://www.piriform.com/defraggler

Run virus scans etc.. Make sure we eliminate as much of the problem as we can!

And then find a GPU tester and see compare the results of that to what it should be at..

Get back to me!

Jeremy
m
0
l
June 14, 2013 5:40:56 AM

Jeremy Allen said:
Apparently the only reason to disable indexing is if you have an SSD. What happens if you disable Indexing again and have all of the drivers for the GPU installed? I'm curious. It could either be a Hard drive problem or a GPU problem IMO. But it could also be as simple as changing a setting in your computer.

Run defraggler for the harddrive and check the HDD's health.

- http://www.piriform.com/defraggler

Run virus scans etc.. Make sure we eliminate as much of the problem as we can!

And then find a GPU tester and see compare the results of that to what it should be at..

Get back to me!

Jeremy


Okay, thanks, I'll be going back down there today and will check it out.
The fact that it came about immediately after the whole indexing kerfuffle , and having this happen on previous systems, does make me draw an almost conclusion.
The GPU performs just fine without drivers. Upon trying to install drivers one time, tried and failed to install the actual ATI video driver bit in Catalyst over and over which, again, makes me think it's the harddrive.
I've considered deleting and rebuilding the USN journal, thoughts?
And I'll run defraggler. Does this show any sign on HDD health beyond fragmentation?
Thanks!
m
0
l
Related resources
June 14, 2013 5:46:20 AM

And now it's hanging on the 'Starting Windows' screen, still animated slightly, plays the startup sound. Still hangs on the logo, that's still animated.
m
0
l
June 14, 2013 6:01:37 AM

So, I booted it with 'no boot video' and 'OS boot information' and found it's hanging on CLASSPNP.SYS.
m
0
l
June 14, 2013 10:51:57 AM

Jeremy Allen said:
I don't have experience with deleting the USN Journal, can't help you there.

You've got a butt load problems, at startup hit f8 and use the "Last good known Configuration". Take a look here for more info on CALLPNP.SYS.

http://social.technet.microsoft.com/Forums/en-US/w7itpr...


Yeah, Last known good configuration doesn't help. Thanks for the link.
m
0
l
June 14, 2013 10:54:04 AM

Wait, why would the impacts of indexing change between SSD and HD?
m
0
l
June 14, 2013 1:32:07 PM

It's just you said
Jeremy Allen said:
Apparently the only reason to disable indexing is if you have an SSD.


And I was intrigued. Feel free to just tell me to go learn about SSDs some more, but yeah.
m
0
l
!