The color on my laptop is messed up =[

Christina Buell

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Jun 16, 2013
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I put my laptop on the same place i always do and didnt drop it or do anything to my laptop and came home and turned it on and everything was a blue hue (everything is pink normally) even the white was a blue hue. I did a system restore and it went back to almost normal, but most blacks are now pink or have pink spots. What do you think it is?
 

Fast one

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Jun 4, 2013
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Do you have access to a computer monitor? If so plug it in and you may be able to discover if it is a video chip problem or a screen problem. If the other monitor works probably it is a laptop screen problem. If the problem persists then it is a laptop video problem.
Do the pink spots always appear in the same place?
 
By the look of it your laptop may have an Ati or Nvidia mobile graphics chip inside it.

I would advise you to name the exact brand and model number of the laptop so we can see if it is the case.

The problem with laptops is this, all of the chips use what we call a BGA, ball grid array.

Things like the graphics chips are soldered onto the motherboard of the laptop this way.

But due to heat and time the little balls of solder melt and become unseated or end up with bad contact to the board.

The end result is colored dots on the screen or colors not displaying right.
A re flow of the chip on the board is often required to fix the problem.

However you can in some cases also get this problem due to the video cable from the motherboard to the Lcd screen causing it.

As the video cable is passed through or near the hinges that allow you to fold the screen up and down pass through this area. So the video feed cable suffers damage.

Time and age plus heat are the causes for both.

Both will require an extensive strip down of your laptop.

If you feel you can do this at your own risk. Or sent it to someone who can for you.
The last resort is to send it back under warranty of course, if it has not run out so i would check that first if the laptop is less than a year or two old.
 

Christina Buell

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Jun 16, 2013
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ya i have a monitor that may plug into the laptop, so if the pink shows up on he monitor its a video chip problem?
the pink so far is only in black areas or really dark areas
 

Christina Buell

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Jun 16, 2013
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i have an acer aspire one

sounds like a headache, if i can find my receipt i will probably send it in if thats the issue since its only a year old =/
 

Christina Buell

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Jun 16, 2013
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i hooked it up to my tv and the picture was totally normal. so screen problem??
 

Fast one

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Jun 4, 2013
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Fast one

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Sorry to answer so late
It's a laptop screen problem. You should look into replacing the screen.
The backlight could be gone.
It could just be a loose cable. Does the color change as you move the screen up and down?