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Zotac GTX 770 - System freezes randomly after uptime of around 2 days

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Last response: in Graphics & Displays
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June 16, 2013 9:31:54 AM

Hi All,

I got my new Zotac GTX 770 gfx card just a week back and have been facing nothing but problems with it. My system freezes randomly without any BSODs. The display goes black and then I need to reset or power off to fix it. Funny thing is it has never happened to me while playing any games but only during normal esktop operations like opening folders, browsing internet, etc. Also, I have noticed that it usually freezes up after system has been up for around 2 days without a reboot.

I have a Corsair 750Watts SMPS which was able to run a GTX 670 before this just fine.

There are no errors in the eventviewer so I am completely stumped. Have done a clean install of the Nvidia drivers (v320.18) multiple times but it is not helping. I have even tried underclocking it but still crashes.

OS: Win 7 Ultimate Edition SP1
RAM: 12 GB DDR3
Motherboard: Asrock H77 MVP/Pro
CPU: Intel Corei5 3.4 GHz

Please help me out here to troubleshoot and fix this issue. I have already mailed to Zotac for warranty though.

Thanks,
Slayer
June 16, 2013 9:36:47 AM

What does Event Viewer say happened ?
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June 16, 2013 9:56:07 AM

JackNaylorPE said:
What does Event Viewer say happened ?


Please see the event log:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 16-06-2013 10:51:27 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Lucifer-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-06-16T05:21:27.064415100Z" />
<EventRecordID>28547</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Lucifer-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>



Don't...

Bump posts


http://www.tomshardware.com/forum/283384-33-read-first
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July 2, 2013 3:09:17 PM

Hey I have the exact problem I think it was because of the Nvidia driver. At first I thought it was my mobo problem since I changed to Intel Z77 but before I move to GTX 770 I had used AMD 6970 with it and no problem what so ever so I'm pretty sure it is the Nvidia driver that made the random freezes to occur
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July 5, 2013 7:32:38 AM

i am totally at my wit's end with this problem. I RMAd the Zotac card thinking it was their faulty series issue but guess what, I just got myself the new ASUS GTX 770 DirectCU-II model and I am facing the exact same problem with it!

I was able to run ASUS GTX 670 Direct Cu-II though fine on this board - ran it for a week with no reboots and it worked great. But I dont want to buy that card or any 600 series cards as they are 1 year old and 770 beats them by a good performance & price margin.

Is the Asrock H77 MVP/Pro not compatible with GTX 770 or something? Right now, I dont have a decent graphics card in my system and working with 9800 GTX+ which btw runs absolutely fine.

Please suggest any way to solve this problem.
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