Sign in with
Sign up | Sign in
Your question

Internet Connection Or Bad Computer?

Last response: in Wireless Networking
Share
June 16, 2013 7:16:14 PM

Hi everyone, I don't know if this is the right place to post this, but I'm having trouble getting into online games. My download speed is around 20 mbps, and my upload speed is around 5 mbps. I have a
Sony F series laptop. Could anyone tell me which is the problem?
June 16, 2013 7:37:06 PM

Not without more details, no.

Please be more specific about what you're trying to play, and what the symptoms of your problems are, that you are experiencing.
m
0
l
June 16, 2013 7:42:49 PM

bigpinkdragon286 said:
Not without more details, no.

Please be more specific about what you're trying to play, and what the symptoms of your problems are, that you are experiencing.


I can get into games on Red Orchestra 2, but lag a ton. As of recently trying to join games on Dota 2, Company of Heroes 2 beta, and Battlefield free to play. In Company of heroes 2, the game crashes, even in singleplayer. I also have to add that I just ordered all the parts for a gaming pc.
m
0
l
Related resources
June 16, 2013 7:51:42 PM

Well, generally speaking, even good laptops are bad at gaming. I looked at the specs for F Series Sony laptops, and I would not consider the 540M worth gaming on, however, if you dial the settings for the graphics back, you should at least minimize that as the problem. Ping time could be a potential issue. You might hop on over to Google and look up a good bandwidth test and see what your ping times look like. While you say you have plenty of bandwidth, if your ping is too high, things are not going to work right.
m
0
l
June 16, 2013 8:02:13 PM

bigpinkdragon286 said:
Well, generally speaking, even good laptops are bad at gaming. I looked at the specs for F Series Sony laptops, and I would not consider the 540M worth gaming on, however, if you dial the settings for the graphics back, you should at least minimize that as the problem. Ping time could be a potential issue. You might hop on over to Google and look up a good bandwidth test and see what your ping times look like. While you say you have plenty of bandwidth, if your ping is too high, things are not going to work right.


I got 30 ms ping on a ping test just now.
m
0
l
June 16, 2013 8:09:36 PM

Have you ever done driver updates for your machine? Primarily the graphics card drivers. Those can often make or break your gaming experience, if you have old drivers, such as what shipped from the manufacturer's factory.

You can find updated NVIDIA drivers for your machine here:

http://www.nvidia.com/Download/index.aspx?lang=en-us

Next, are you using a wireless connection to your internet? If possible, can you please try using a cord instead? I have seen random lag spikes at times when the wireless signal is flaky. Removing that from the equation will help in troubleshooting.

Also, it might be worth looking for driver updates to your networking device, both the wireless and the wired, and see if that helps.

Are you going through a router?

Can you possibly connect directly to you modem for a short period of time as a test, to see if your router is causing issues?
m
0
l
June 16, 2013 8:10:41 PM

Are you connected to a modem directly or do you use a router? What kind of router do you have? Did you forward the ports to your laptop for the specific games you want to play?

Visit www.portforward.com and select your router, then select your game and setup the port forwarding correctly to make sure everything goes from your router to your laptop correctly.

Post back here with your results!
m
0
l
June 16, 2013 8:14:45 PM

bigpinkdragon286 said:
Have you ever done driver updates for your machine? Primarily the graphics card drivers. Those can often make or break your gaming experience, if you have old drivers, such as what shipped from the manufacturer's factory.

You can find updated NVIDIA drivers for your machine here:

http://www.nvidia.com/Download/index.aspx?lang=en-us

Next, are you using a wireless connection to your internet? If possible, can you please try using a cord instead? I have seen random lag spikes at times when the wireless signal is flaky. Removing that from the equation will help in troubleshooting.

Also, it might be worth looking for driver updates to your networking device, both the wireless and the wired, and see if that helps.

Are you going through a router?

Can you possibly connect directly to you modem for a short period of time as a test, to see if your router is causing issues?


I've tried updating my nvidia driver. It doesn't work. I have no idea why. And yes, I'm wireless. I'll look into a cord.
m
0
l
June 16, 2013 8:20:24 PM

FerrumCenturio said:
I've tried updating my nvidia driver. It doesn't work. I have no idea why.


That's very strange... What model Sony F-series laptop do you have, exactly?

Also, before looking for an ethernet wire, can you try setting up your router correctly for port forwarding?
Visit www.port-forward.com and try to set it up.
m
0
l
June 16, 2013 8:37:56 PM

quicksand10 said:
FerrumCenturio said:
I've tried updating my nvidia driver. It doesn't work. I have no idea why.


That's very strange... What model Sony F-series laptop do you have, exactly?

Also, before looking for an ethernet wire, can you try setting up your router correctly for port forwarding?
Visit www.port-forward.com and try to set it up.


I think it is a VPCF1. I'm not sure if that is correct, if it isn't, can you tell me where to find the model?
m
0
l
June 16, 2013 8:40:23 PM

Not to be a pain, but I would go straight to the modem with a cord before ever trying port forwarding. It's faster and less complicated, and in one step you can know with certainty, whereas with port forwarding, an inexperienced user can spend a great deal of time looking at things they don't understand and becoming frustrated.

I would however take the port forwarding advice if a direct cord to the modem solves the problem.
m
0
l
June 16, 2013 8:45:31 PM

bigpinkdragon286 said:
Not to be a pain, but I would go straight to the modem with a cord before ever trying port forwarding. It's faster and less complicated, and in one step you can know with certainty, whereas with port forwarding, an inexperienced user can spend a great deal of time looking at things they don't understand and becoming frustrated.

I would however take the port forwarding advice if a direct cord to the modem solves the problem.


Fair enough :) 

FerrumCenturio,
Instead of trying to find the model number (now that I think of it, finding model numbers on Sony VAIO laptops can be very time consuming), Sony can find it for you.
Go on this site with Internet Explorer and choose Detect my Model : http://esupport.sony.com/US/p/select-system.pl?PRODTYPE...
m
0
l
June 16, 2013 8:50:52 PM

When attempting to update your NVIDIA drivers, did you specify that you had a mobile chipset? There is likely a difference in the download package if you choose a desktop card vs a mobile card.
m
0
l
June 16, 2013 8:52:12 PM

bigpinkdragon286 said:
Not to be a pain, but I would go straight to the modem with a cord before ever trying port forwarding. It's faster and less complicated, and in one step you can know with certainty, whereas with port forwarding, an inexperienced user can spend a great deal of time looking at things they don't understand and becoming frustrated.

I would however take the port forwarding advice if a direct cord to the modem solves the problem.


This might sound stupid, but how do you connect your computer to the internet with a cord? Does every room have an outlet for it? If so, is this it? http://i.imgur.com/GO7bhOO.jpg The cord is connected to my tv's cable box.
m
0
l
June 16, 2013 8:54:22 PM

quicksand10 said:
FerrumCenturio said:
I've tried updating my nvidia driver. It doesn't work. I have no idea why.


That's very strange... What model Sony F-series laptop do you have, exactly?

Also, before looking for an ethernet wire, can you try setting up your router correctly for port forwarding?
Visit www.port-forward.com and try to set it up.

The model is a VPCF13WFX
m
0
l
June 16, 2013 8:55:49 PM

You have to go to your wireless router, and plug in your computer directly to the modem (bypassing the router), using an ethernet cable (it looks a bit like a telephone cable, but wider).

This basic diagram will show you what to look for.
http://www.microsoft.com/library/media/1033/windowsxp/i...

You must unplug the router from the modem, and connect your laptop DIRECTLY to the modem.
m
0
l
June 16, 2013 8:57:50 PM

:-) Not stupid. If you've never worried about it before, how are you supposed to know!

What you are looking for is an Ethernet cable:

https://www.primerogames.com/wp-content/uploads/2012/08...

It doesn't have to be very long. Usually your round cord, like the picture you shared a link to, will run to your modem, which either has the router built in, or connects to your router via an Ethernet cable. If your modem has an Ethernet cable running to your router, you can just unplug that from the back of your router temporarily and run it to your laptop.

You're really only trying to rule out the router and your wireless on the laptop as having any bearing on the lag you seem to be experiencing.
m
0
l
June 16, 2013 8:59:28 PM

quicksand10 said:
You have to go to your wireless router, and plug in your computer directly to the modem (bypassing the router), using an ethernet cable (it looks a bit like a telephone cable, but wider).

This basic diagram will show you what to look for.
http://www.microsoft.com/library/media/1033/windowsxp/i...

You must unplug the router from the modem, and connect your laptop DIRECTLY to the modem.


That's gonna be a problem because I'm two floors above my router. Just before you say that may be the reason for all this, I get the same download/upload speed and ping down there.
m
0
l
June 16, 2013 9:01:04 PM

We're trying to rule out the router as being a source of the behavior. If you can't bypass the router, accurate troubleshooting becomes more difficult.
m
0
l
June 16, 2013 9:16:42 PM

FerrumCenturio said:
That's gonna be a problem because I'm two floors above my router. Just before you say that may be the reason for all this, I get the same download/upload speed and ping down there.


That doesn't rule out the router as the source of the problem. The router has to route different connections to different computers around the house, and if the router doesn't do this correctly, it can have a negative impact on your connection during gameplay.

By connecting directly to the modem, you take the router out of the equation.

Since you are unable to do this, there is little we can do.

Can you please follow these steps:
Press the Windows key,
Type cmd, then press Enter,
Type ipconfig, press Enter.

Look at the results, and under your WiFi device, you should see a line that says "Default Gateway:" (example) 192.168.0.1

Take this number down. This is the IP address for your router.

Open a web browser and try to access this page by copying and pasting this number into the address bar (instead of where you would write, for example, www.google.com)

Try to see if you can find out the model of your router this way. If you are unable to access the router's webpage, you will probably have to go down two floors and determine the brand and model of your router.

If you are able to do so, visit portforward.com for step-by-step instructions on how to forward your ports on your specific router for your favorite games.

Good luck.
Post back here with your results.
m
0
l
!