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my pc wont recognize my new graphics card

Last response: in Graphics & Displays
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June 17, 2013 10:50:00 AM

i just bought a new XFX ultra OC radeon 7770 plugged in the 6 pin from my also new therlmaltake tr2 600 w


but my pc does not recognize it
i have a
hp pavilion p6-2133la
foxconn 2abf mobo
intel i3 2120
4gb ddr3 ram
1tb HDD

someone help me pls!!! i bought in a best buy in texas but im from mexico

thank you

More about : wont recognize graphics card

June 17, 2013 11:39:31 AM

doen't recognize means it doesn't give the display or it gives the display but does'nt recognizes the card?have u got diplay from ur motherboard's integrated graphics?have u inserted the gpu correctly?
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June 17, 2013 3:52:45 PM

sourodip said:
doen't recognize means it doesn't give the display or it gives the display but does'nt recognizes the card?have u got diplay from ur motherboard's integrated graphics?have u inserted the gpu correctly?

It doesn't give display (card)

Yes i have display from the integrated gpu
The xfx is correctly installed tested with both pci e 6pin from the psu
the fan works but yet nothing, on the display says no signal

damn phones and their touch screens,

anyway i ran cpu z and nothing dxdiag and nothing
i cant install drivers because the machine does not detect the damn gpu
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June 17, 2013 10:37:23 PM

well then,u are saying that u have inserted the card correctly,right? and the 6-pin connector also,right?
do one thing,just try to get any one of your friends card and install in your pci-e slot and see that it works or not.If it does not then the pci-e slot of motherboard is damaged and if it does then your GPU is a dead one...keep updating
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June 17, 2013 10:54:57 PM

You may need to go into the BIOS and set the default video to PCI-E.
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June 17, 2013 11:13:34 PM

well the default video in the bios is set automatically when u change from IGP to PCI-E,try it one time from the dispaly of your integrated chipset
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June 17, 2013 11:16:45 PM

install the driver anyway and restart the computer
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June 17, 2013 11:25:23 PM

sourodip said:
well the default video in the bios is set automatically when u change from IGP to PCI-E,try it one time from the dispaly of your integrated chipset


I had to set it manually on my board.
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June 17, 2013 11:26:36 PM

sourodip said:
well the default video in the bios is set automatically when u change from IGP to PCI-E,try it one time from the dispaly of your integrated chipset


I had to set it manually on my board.
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June 17, 2013 11:27:20 PM

is it?but i didn't and most of the people out there didn't.however,let him try and reply us
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June 18, 2013 4:11:01 PM

mumbomum said:
install the driver anyway and restart the computer


i cant the programm to install the drivers the amd catalyst and the driver disc dont let me
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June 18, 2013 5:37:29 PM

nothing on the mobo to set the pci e first in the bios there's some options about security in the ports i disable everything and nothing and then enable them again but nothing

i'm just thinking that the card is dead and there's nothing i can do

the thing is i cant test other card or other mobo and im not gonna drive fucking 5 hours to texas just for this
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!