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Need help on solving PC problems(BSOD, programs crashing, possibly the ram?)

Last response: in Systems
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June 17, 2013 2:19:29 PM

So, since about the 5th of this month I've been having a lot of problems with my relatively new build (Built in mid-Jan).

Onto the numerous problems...
I've been having random BSOD crashes, these have been completely unpredictable.
Firefox has also been extremely random and frequent in it's crashes; sometimes it will crash multiple times as I try to start it up.

Today, I've had the Catalyst Control Center crash and not come back up until reboot.

Sometimes, my Avira will not be enabled nor will it open; this is also very random in it's occurrence. The other day it would not open at all until a reboot(Rebooting also fixes the other issue of it not enabling).

Up until recently, Avira also crashed during it's virus scan with no reason, however that didn't happen the last time I scanned.

I've been looking online for the past three or so days and haven't found much. I did decide to take some advice and used memtest86 to test my ram.


Yesterday, I decided to DL and use it while I was gone most of the day(Started it at around 9:30am, finished at about 5-6ish). I wasn't entirely sure at how to READ the results but they didn't look too good. For the number of errors it was around the 300,000 mark with few passes; I'm guessing that's absolutely terrible? I've only tested it with the computer as is, do I need to try one stick at a time or something?
The only other thing I've tried is multiple virus scans with Avira and Malwarebytes (they found no viruses) and reinstalling my video card driver

I could use any help on this issue. I've also tried to be as detailed as possible(Random firefox crashing has not helped while trying to type this).

System specs:
Intel core i3-3220
Sapphire Radeon HD 7850 1GB OC
8GB G-skill ripjaw ram
ASRock H77m
Rosewill Challenger U3
Windows 7 64bit

More about : solving problems bsod programs crashing possibly ram

June 17, 2013 2:29:38 PM

What is your storage, ssd,hdd? please
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June 17, 2013 2:36:39 PM

I only have one hard drive, it is a Western Digital Caviar Blue 1TB 7200rpm HDD.
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June 17, 2013 2:48:52 PM

Thanks, We need your Exact memory stick voltages & timings from the sticker is on them. Then go into the bios and see what the RAM settings are there.
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June 17, 2013 3:03:07 PM

Timing 9-9-9-24
Cas Latency 9
Voltage 1.5v

I got this info from the product page on newegg for the exact two sticks I ordered.
Link: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Edit: Forgot the ram settings in bios.
For ram settings, I have DRAM frequency on auto. A DRAM Configuration menu itself with a bunch of settings on auto. There is also a DRAM Voltage settings which is on auto at 1.585v
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Best solution

June 17, 2013 6:10:27 PM

300,000 is a problem. Thanks for the info as I needed to check a few "hunches". The ram is shot & should be changed. Unless something specific happened on the "5th" other than it being a Wednesday. EX. download, flashed BIOS, installed new hardware..
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June 18, 2013 2:29:44 PM

No, I don't think I done anything else on that day other than downloading Roller Coaster Tycoon 2 from a CD.
Thanks for you help, I'll probably have to see if I can't get the company to (hopefully) give me a replacement set of ram.
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June 18, 2013 7:14:24 PM

Awesome, That should do the trick. Let us know how you make out....cheers
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June 25, 2013 9:21:00 AM

I sent them an RMA request and they replied with the info I needed to send it back (It took less than 24 hours for a reply). I had to pay the return shipping since it was out of the 30-day warranty from Newegg. But, as soon as they receive my package I should be getting a new pair of RAM since they recommended I send both sticks. So far it's been a pretty painless procedure and G.Skill covers faulty sticks, so hopefully I'll be getting a new pair soon.
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