unexpected shut down

More information would help. Do you mean the laptop just goes off like a light bulb in the middle of something? How often does it happen and how long does it tend to run before this?

It could be caused by overheating. You can get a can of air and blow collected dust out of the fan vents. If this doesn't help there may be a more serious problem.
 

lisaleonard

Honorable
Jun 17, 2013
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10,510



yes it just turns off like a light bulb. the time between shut down varies, but i will try a can of air as suggested. thank you