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Computer eats up memory as soon as it boots

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June 18, 2013 12:40:09 PM

Hello,

About 4 days ago my laptop started doing this weird thing where it would consume up to 96% of the 4GB of memory I have within 10 minutes of the laptop booting up, causing it to stutter and jerk at first, then becoming totally unusable, giving me constant "System.OutOfMemory" exceptions. When I go into task manager I notice that there are about 85 open processes. Most of them are SYSTEM processes such as svchost.exe and almost all of them use about 50,000Kb of memory. My antivirus didn't pick up anything either.

Any help is appriciated.
Thanks




a b D Laptop
a b } Memory
June 18, 2013 12:58:23 PM

Have you run a FULL virus scan on it? Also, run MalwareBytes FULL scan.
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a b D Laptop
a b } Memory
June 18, 2013 12:59:38 PM

Could try making a Kaspersky rescue CD on another PC then boot to that and run a complete scan.
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a b D Laptop
a b } Memory
June 18, 2013 1:12:47 PM

Go to start > Run or Search, and type ¨msconfig¨ Enter and in the Startup tab uncheck to disable all processes except except the antivirus, next from the Services tab check ¨Hide Windows Services¨, and uncheck to disable all third party services... Apply and Accept, and restart the computer. Next on the Run or Search bar, type ¨%temp%¨ and delete everything in the user temp folder.. next type ¨temp¨ and delete everything from the system temp folder. If you have trouble applying these suggestions, login in Safe Mode and try again. While is Safe Mode you may want to do an Online Virus Scan while most infections are disabled so try loging in Safe Mode with Networking. SVCHOST is the Windows Service Host so the problem could be infected Windows Services or malware services installed on your computer.

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June 18, 2013 6:06:06 PM

clutchc said:
Have you run a FULL virus scan on it? Also, run MalwareBytes FULL scan.
I have run a full antivirus scan three times now, and I am currently running the full malwarebytes scan. Will update when it's done. Thanks.

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June 18, 2013 6:09:07 PM

Chicano said:
Go to start > Run or Search, and type ¨msconfig¨ Enter and in the Startup tab uncheck to disable all processes except except the antivirus, next from the Services tab check ¨Hide Windows Services¨, and uncheck to disable all third party services... Apply and Accept, and restart the computer. Next on the Run or Search bar, type ¨%temp%¨ and delete everything in the user temp folder.. next type ¨temp¨ and delete everything from the system temp folder. If you have trouble applying these suggestions, login in Safe Mode and try again. While is Safe Mode you may want to do an Online Virus Scan while most infections are disabled so try loging in Safe Mode with Networking. SVCHOST is the Windows Service Host so the problem could be infected Windows Services or malware services installed on your computer.

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Thanks. Your steps actually fixed the issue the first time I re-booted but when I restarted again, it was back. Am currently doing a malware scan and will update as soon as it finishes.

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a b D Laptop
a b } Memory
June 19, 2013 2:10:18 PM

If the problem should return you may have to disable System Restore before scanning again... this because some virus and malware save copies of themselves in the SR folder (C:\System Volume Information) and the antivirus may not have full access to the folder... so, malware can restore themselves after you have deleted the 1st virus\malware from the system... You can alternately configure the folder Security adding Administrators with full control in the Properties \ Security tab... this can guarantee the antivirus or antimalware will scan the folder and get rid of the bug for good.
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