I just bought the CM Storm Spawn Mouse and I plugged it in my PC and it works very good but I then downloaded and installed the software because I wanted to configure the keys of the mouse for gaming BUT when I click the software it wont launch it doesn't do nothing....I have tried running it as administrator but that wont work either I DON'T KNOW WHAT TO DO
Having tried the CM Storm keyboard software, I find it buggy, at the very best. I had similar results. Make sure you are plugging the device directly into the computer in question, not through a USB hub or extension cable.
I would also start with Cooler Master support, as it's their product, they have the highest likelihood of having dealt with your issue before: