Help! ASRock z77 bricked during bios update

JTGTX · Jun 21, 2013

I have a ASRock Z77 extreme4 motherboard. When I was doing a bios update, it was stuck on preparing cashless feature. The bar was staying there for mother than 10 minutes. I left it for a while and came back. It was still stuck. I thought it was alright to restart the pc but after I did, it became unbootable. What should I do please help me!! ! I do not want to spend a penny trying to fix this please help me!!!

smorizio · Jun 21, 2013

Try clearing the CMOS. Then before you power the pc on put the newest bios file on a USB stick and plug it into the mb. If your lucky the bios may recover itself. Before you try again make sure you have the right bios file for the right mb.

sourodip · Jun 21, 2013

get the latest Bios and try to flash it using a usb flash drive and as smorizio said,try resseting/clearing the bios

JTGTX · Jun 21, 2013

Ok will try that today. Just to confirm, first I unplug the pc from the wall, download the latest bios for my motherboard,, transfer it to a fat32 usb, plug it into one of the back usb 2 ports, attach the power and press the clr cmos button at the back?

smorizio · Jun 21, 2013

You got it Just unzip the bios file so the rom or cap file in the root of the USB stick. The bios if it can recover you should see the pc turn off and on a few times and a message recovering the bios.

JTGTX · Jun 21, 2013

Ok so if that doesn't work, is there any other way to fix it without spending any money.

smorizio · Jun 21, 2013

CoNtact the vendor if the CMOS chip is removable they may send you one for free. If the chip soilder on then the vendor has to replace the mb for you.

JTGTX · Jun 21, 2013

Uh oh. I live in New Zealand so should I go back to the place I got it from and ask if they can repair the mb for free? And vendor, do u mean asrock or the place I got it from.

smorizio · Jun 21, 2013

The mb vendor if there a repair depo in your country will just drop the new chip in a mailing letter and mail it to you. Your better off if your local store swaps out the part. If you do that...your going to have to fib and say it was doa mb. Most vendors don't cover flash failures.

JTGTX · Jun 21, 2013

smorizio :

Could you send a picture of what the chip looks like and where on the motherboard is it?

JTGTX · Jun 21, 2013

smorizio :

I got this mb few weeks ago and was working so do you think they will believe that?

smorizio · Jun 21, 2013

http://www.hardwaresecrets.com/printpage/ASRock-Z77-OC-Formula-Motherboard/1628

Where your CMOS chips are it under fig nine on the web page.

smorizio · Jun 21, 2013

If you google your mb info and bios recovery there a link to tweak town web page on page two list the dos program to make your USB stick bootable.
Looks like few people going from bios 1.3 to 1.8 were bricking there mb.
Doa dead on arrival part.

JTGTX · Jun 21, 2013

smorizio :

Ok thanks I will try flashing via usb with the clr cmos button and if that doesn't work I'll report to the store I got it from that it's a DOA MB

JTGTX · Jun 21, 2013

smorizio :

I did this and it did restart a few times. I just got one problem... I can't see anything on the monitor so I don't know if its recovering or not. All I can tell is that I used one ram stick inserted the USB into the back pressed CMOS button and it restarted a few times. Now my hdmi cable is plugged into the graphics card and I can't see anything... A code that appears on the motherboard is 55

EDIT: I did the same thing but with both stick of ram in. I get multiple codes f1 f3 f9. I unplugged the Powerr from my GPU but the GPU is still inserted, then connected the hdmi to the motherboard. Then press clrcmos. It restarts several times but its still displaying those codes on the motherboard. Also I can't see anything on the monitor.

smorizio · Jun 22, 2013

Did you make the USB stick bootable and copy allof the files over to the USB stick.

JTGTX · Jun 22, 2013

I finally got it working. What I did was
1. Unplug the PC from the wall
2. Hold down the power button for 10 seconds
3. Remove the CMOS battery for 10 minutes
4. Put it back in
5. Insert the USB with the EXTRACTED bios into a fat32 USB. WITH NO FOLDER JUST THE FILE
6. Then pressed the clear CMOS button on the back of the motherboard
7. After that it started installing, then it restarted several times.

JTGTX · Jun 22, 2013

I have one more problem: http://www.tomshardware.com/forum/id-1680813/asrock-motherboard-graphics-problem.html#11016611

jmscaramal · Mar 16, 2014

I finally got it working. What I did was
1. Unplug the PC from the wall
2. Hold down the power button for 10 seconds
3. Remove the CMOS battery for 10 minutes
4. Put it back in
5. Insert the USB with the EXTRACTED bios into a fat32 USB. WITH NO FOLDER JUST THE FILE
6. Then pressed the clear CMOS button on the back of the motherboard
7. After that it started installing, then it restarted several times.

Hey thanks man! I had a Z87 Extreme3 with the exactly same problem and I followed your steps and did worked for me too! Thanks =D

AlexJP · Oct 22, 2014

JTGTX :

Thanks! i have an asrock b75 pro-m motherboard... It didnt do the bios update properly, just rebooted. Upon rebooted just frooze in splash screen ( and then didnt even turned the screen on ). I guess this was because i putted the rom file in the uefi partition ( because its fat, i thought it should work ).

But putting the rom file in an usb disk made it resume the bios flashing ( i guess it never started, but was on an pre flash mode ).

Because of you there is one less dead motherboard on the planet !

Help! ASRock z77 bricked during bios update

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