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Ram Clips not opening!

Hi, I have an acer aspire one zg5. The ram clips simply won't open. There is no ram in it and it still doesn't open. Can someone please help me :) Thanks
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    Sodimm slots do not open like desktop memory, the memory slides in at a 30-40 degree angle then you press it down and the 2 clips will grab it.

    You may wish to watch this video first.

    http://www.youtube.com/watch?v=D1oTz-F6xME
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