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Is my BIOS broken?

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  • Asus
  • BIOS
  • Splash Screen
  • Motherboards
Last response: in Motherboards
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June 21, 2013 6:06:39 PM

I still haven't been able to enter my BIOS even though I'm posting and the ASUS splash screen comes up saying press delete to enter the BIOS. I just contacted ASUS support and the guy said it sounds like I have a broken BIOS chip and to get a replacement board. I really don't want to do it as this is my first build and it has taken me hours to do. It also seems to be cursed as this is like the 5th problem I've run into. I don't think my BIOS chip is broken though since I do get the splash screen and when I press delete instead of going to the BIOS it just goes to the American Megatrends screen, it also is able to recognize what cpu,ram,hdd,and cd rom i have installed. I am real close to throwing my build out the window so help would be greatly appreciated. Also the reason I need to get into my BIOS is so I can set up my boot priority and load windows since it isn't doing it automatically.

More about : bios broken

a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 7:19:58 PM

Couple ideas, try a different keyboard, especially if using USB, if no joy there, try resetting the CMOS (turn off, unplug, pull the mobo battery for about 20 seconds then reinstall, plug in and boot.....also from about the moment you power on just start a slow tapping of the DEL key...if none of this helps, I'd RMA, it just forebears future additional problems
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June 21, 2013 7:30:13 PM

Tradesman1 said:
Couple ideas, try a different keyboard, especially if using USB, if no joy there, try resetting the CMOS (turn off, unplug, pull the mobo battery for about 20 seconds then reinstall, plug in and boot.....also from about the moment you power on just start a slow tapping of the DEL key...if none of this helps, I'd RMA, it just forebears future additional problems


Thanks forgot to mention I have used all USB ports and a PS2 keyboard, I've also done everything else I can think of so if pulling out the battery doesn't work looks like imma have to go back to SWS. Thanks for the response.
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 8:01:38 PM

achelos,

SWS? where abouts are you? If I may ask
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June 21, 2013 8:21:32 PM

Tucson, Arizona and SWS is the only parts store that I know of in Tucson we have a best buy but they only sell ram, a few gpu's, and keyboards and mouses. Then we have a lot of repair shops that will special order parts for you. SWS electronics is the only parts store I have found so far and I like it a lot.
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 8:23:19 PM

Just wondering, sorry, thinking of a place in CA
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June 21, 2013 8:27:24 PM

They maybe in Cali as well idk. Also it looks like my last resort is keeping the system on till I can go get it replaced tomorrow. I have a question will I need to take the thermal paste off my cpu till I come back or should I just keep it on top of my cooler?
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 8:31:33 PM

Could try, see how it looks to you, I generally always just clean it off and apply new, but I keep a supply os AS around always. Would think your store would have small tubes
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June 21, 2013 8:34:54 PM

Tradesman1 said:
Could try, see how it looks to you, I generally always just clean it off and apply new, but I keep a supply os AS around always. Would think your store would have small tubes


I'm fine on thermal paste still got a whole tube of it that comes with the hyper 212 evo and the one I use is Artic silver and there's still a ton in there. What would you recommend to use to clean the paste off? Also would you recommend me cleaning it even if im gone for only a max of 45 minutes?
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 8:42:30 PM

As said take a look at it, if you think it's sufficient and still nice and somewhat moist, may want to add a drop or two and just see. You have the good stufff, when I said AS thats Artic Silver so your good there... to clean off I most offten use a touch of plain old simple rubbing alcohol and a foam applicator, but even a paper towel will do, I like the foam (you can find packages of them in the makeup department of drug stores, WalMart, etc...Some swear by Q-Tips but those tend to leave cotton fibers behind when used)
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a b Ĉ ASUS
a c 199 V Motherboard
June 21, 2013 8:42:30 PM

Alcohol a soft cloth and/or a q-tip works for me.
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June 21, 2013 9:12:08 PM

Tradesman1 said:
As said take a look at it, if you think it's sufficient and still nice and somewhat moist, may want to add a drop or two and just see. You have the good stufff, when I said AS thats Artic Silver so your good there... to clean off I most offten use a touch of plain old simple rubbing alcohol and a foam applicator, but even a paper towel will do, I like the foam (you can find packages of them in the makeup department of drug stores, WalMart, etc...Some swear by Q-Tips but those tend to leave cotton fibers behind when used)


I think it's moistness will be just fine I put it on Wednesday night when I started the build.

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June 21, 2013 9:12:58 PM

spooky2th said:
Alcohol a soft cloth and/or a q-tip works for me.


Ok the Q-tip idea sounds like a good one since the A10's surface isn't very big.

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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 9:17:50 PM

If going Q-tip then wipe with a paper towel aferward and visually inspect, it will normally get any loose fibers off, can't always see them and they can cause an Ouch!, learned that the hard way, years ago, that's when I moved to the foam swabs
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June 21, 2013 10:24:06 PM

you have to check your Motherboard BIOS CMOS battery. maybe its over. you can check from this procedure Out the CMOS battery and let free to motherboard without CMOS and after 1 Minute again insert the battery and Check BIOS settings. All BIOS settings will be Refresh Default. Let me Remind you BIOS never Failure. No need to change BIOS chip. It always works in every condition. Next You have to check your RAM That RAM is installed properly if not So press the RAM on the Top side and Move Right left. Your RAM will be Insert Properly. Check It.
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June 21, 2013 10:24:55 PM

Tradesman1 said:
If going Q-tip then wipe with a paper towel aferward and visually inspect, it will normally get any loose fibers off, can't always see them and they can cause an Ouch!, learned that the hard way, years ago, that's when I moved to the foam swabs


Ok thanks for all your help!
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 10:30:07 PM

No problem, keep us updated
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June 21, 2013 10:33:58 PM

daniel707 said:
you have to check your Motherboard BIOS CMOS battery. maybe its over. you can check from this procedure Out the CMOS battery and let free to motherboard without CMOS and after 1 Minute again insert the battery and Check BIOS settings. All BIOS settings will be Refresh Default. Let me Remind you BIOS never Failure. No need to change BIOS chip. It always works in every condition. Next You have to check your RAM That RAM is installed properly if not So press the RAM on the Top side and Move Right left. Your RAM will be Insert Properly. Check It.


I took the battery out...twice once for about a minute and the second for about 40. Booted it up and boom same thing happened ASUS splash screen came up and when I pressed delete it flickered then went to the American Megatrends screen where I saw that everything was working fine becuase it recognized all 8 gb of my ram, my cpu, my hdd, and my cd/rom. I'm doing literally the last thing possible and leaving my pc on while I sleep to see if it will charge the battery and fix it. However about you saying a BIOS never fails I'm not sure about that the BIOS im trying to use is the UEFI BIOS and when I contacted ASUS support the guy said I would need the BIOS chip repaired or just the whole board replaced completely.

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June 21, 2013 10:34:37 PM

Tradesman1 said:
No problem, keep us updated


Ok updates will be tomorrow
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 10:42:25 PM

I'll be in early in the AM, then prob not except for a brief few in early afternoon, till late afternoon, but I'll be looking for it, got an all day job updating and cleaning up some office computers (Boo, hiss! such great 'fun' on a Sat)
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June 21, 2013 11:01:14 PM

Tradesman1 said:
I'll be in early in the AM, then prob not except for a brief few in early afternoon, till late afternoon, but I'll be looking for it, got an all day job updating and cleaning up some office computers (Boo, hiss! such great 'fun' on a Sat)


I won't be going to get it till probably about 1:30 pm my time and won't have all my cables and stuff cleaned up till like 3:30
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 11:05:06 PM

Not sure where you are, I'm US on PST
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June 21, 2013 11:07:09 PM

Tradesman1 said:
Not sure where you are, I'm US on PST


US Mountain Standard time I believe
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 11:09:16 PM

So we'll both prob be in around beer thirty os so ;) 
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June 21, 2013 11:15:27 PM

Tradesman1 said:
So we'll both prob be in around beer thirty os so ;) 


Haha yep there will be a update tomorrow eventually lol.
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 21, 2013 11:16:22 PM

As long as not tooooo many beers;)
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June 22, 2013 4:29:21 PM

Tradesman1 said:
As long as not tooooo many beers;)


Update: Well it was not a good day went to SWS to get a replacement board and they were out of ALL FM2 boards, none were even left on the display. Then it got worse by them saying they've already ordered two of my board type but they most likely won't be here till Tuesday, but hopefully will be there Monday. I swear this build is cursed this is the 6th problem I've ran into with it. Fml now I just realized I've got to get the thermal paste off :( 
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 22, 2013 4:43:25 PM

It won't, but it might make you feel a little better, others were probably having the same problem you did and it was a board problem, hopefully they have the BIOS fixed on the boards coming in
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June 22, 2013 5:06:42 PM

Tradesman1 said:
It won't, but it might make you feel a little better, others were probably having the same problem you did and it was a board problem, hopefully they have the BIOS fixed on the boards coming in


The SWS and ASUS guy said they knew this was possible but had never encountered it and that it isn't only specific to this board. They also said that this board may have been either a show or prototype board that slipped into the production line somehow. But oh well all I can do is wait :/ 
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
June 22, 2013 5:29:19 PM

Will be looking for you Tues/Wed or so
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June 26, 2013 11:26:51 AM

Tradesman1 said:
Will be looking for you Tues/Wed or so

Update: Got the new board yesterday but when I got home after a swim meet I was to tired so I waited till this morning. Well I built it about 20 minutes ago and have turned it on about 10 times and the same damn thing is happening. But I'm asking if in my haste to build it I missed something.
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July 2, 2013 10:33:50 AM

Tradesman1 said:
Will be looking for you Tues/Wed or so


Update 2: Well i got it working today after I went to my grandparents and used there outlets because when I went to the store thinking I had a bad part they plugged it in and it worked fine so I got home thinking I had a bad outlet but I tried every outlet and power strip available to me and nothing worked but I went to my grandparents today unplugged everything from the back other thatn power and my hdmi and it started loading windows...still don't know if I can enter BIOS though
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
July 2, 2013 12:32:55 PM

Keep the updates coming
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July 2, 2013 1:14:10 PM

Tradesman1 said:
Keep the updates coming

Update 3: just loaded windows and updated all my dirvers and windows updates now downloading all my programs and games.
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July 2, 2013 2:33:49 PM

Tradesman1 said:
Keep the updates coming


I need help again I can't download directx whenever I try it says "Setup could not download the file. Please retry later or check network connection."
I have also noticed ithat when it update razer synapse 2.0 it stops at about 25% and says no files could be loaded in a text box that pops up
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
July 2, 2013 4:07:08 PM

Might be the site is overloaded, might try again a little later
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July 2, 2013 4:17:32 PM

Tradesman1 said:
Might be the site is overloaded, might try again a little later


I have been and it's a no go
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
July 2, 2013 4:55:34 PM

Not sure what to think on that :(  Can you try getting the files with another system?
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July 4, 2013 11:22:09 PM

Tradesman1 said:
Not sure what to think on that :(  Can you try getting the files with another system?


Kind of weird but I had to scavenge and find two old games that were disc based ( Call of duty WAW and BFBC2 ) and they were able to install the directx version i needed. Now i just have two problems to sort I can not get text to not seem blurry even though i've tried every possible troubleshoot that I know of and I still can not enter my BIOS which I really need to do as I have a AMD A10 5800k at 3.8 ghz and i need it to run at a goal of 4.2 ghz as this will give me a 5-7 fps increase and I need to also oc my ram because it is rated for 1866 but since 1866 is considered an overclcok by my motherboard it's set to 1600 which slows down the gpu in my apu like crazy like 5-30 fps depending on what game I'm playing older games such as CSS will see that 30 ish fps gain where as new games like BF3 will only see a 7 fps gain from a change in ram frquency but still a good 14 fps gain is huge and I would very much like to enter the BIOS it seems as though my keyboard shorts it when it's about to enter the BIOS i've also tried an old PS2 keyboard and it does the same thing but when i brought to the store a few days ago to see what part i needed replaced they were able to enter the BIOS just fine.
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July 5, 2013 5:05:38 PM

raja@asus said:
Not sure which MB you have but you can use this on some models:

http://dlcdnet.asus.com/pub/ASUS/misc/utils/ASUS_Boot_S...

Install, and ask the system to BOOT into UEFI from the OS. You won't need to jam the del key :) 


I'm using the F2A55-M LE and Windows 7 but I've only seen posts saying this works for windows 8 only.
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November 15, 2013 4:37:57 PM

Tradesman1 said:
Not sure what to think on that :(  Can you try getting the files with another system?


Ok well Update 4 a few months later lol.....well my system has been running strong with no hiccups or blue screens/crashes at all. However somewhere I posted that I couldn't get my screen to display 1080p it would only display 1080i and today I was able to fix it thanks to a game called prison architect. I had this problem where it wouldn't display in full screen and I couldn't change any settings, so I took one last attempt at changing my screen resolution and noticed the advanced settings button and then went into list all my modes and realized it was set default to display in 1920x1080 at 30 hertz and I thought that was odd so I changed it to display in 1920x1080 at 60 hertz and it not only fixed my full screen issue but now displays at 1080p all the time! However I do still have the bios issue and I am unable to enter it. I think it might be my keyboard though because I have moved into a new house and it still doesn't allow me to enter the BIOS. But when I tried with the PS2 keyboard again I still had no luck.
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a c 946 Ĉ ASUS
a c 1734 V Motherboard
November 15, 2013 4:42:44 PM

Have to say...It's about time, haven't slept in months waiting to hear...... ;)  seriously glad to hear all is well !
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!