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Das Ultimate keyboard problem

Last response: in Computer Peripherals
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June 21, 2013 9:05:41 PM

Hey everyone!


Recently finished building my new PC and came across a strange problem with my keyboard. I use a Das Ultimate that I bought about a year ago and it works fine.

Problem is, I've noticed that when I have to unplug the keyboard for something and plugging it back in, whether through PS2 or USB, the keyboard isn't doesn't work. The lights on it will not turn on, what I do notice is the USB ports on the side works. I would have to constantly test and retest USB ports with the USB plugs until it works which is quite annoying. Any help would be appreciated.

Note: I have went through steps to test my USB ports to make sure they're fine, I've also tested with other keyboards as well, both PS2 and USB.
June 21, 2013 9:38:53 PM

it could be the keyboard cable that is having a broken wire inside use a ohmeter to test both end of the cable on the keyboard .
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June 21, 2013 9:44:25 PM

Are you plugging both of the das ultimate usb connectors in? It has two and both should always be plugged in according to the documentation. If you're using ps2, one should be connected via ps2 and the other via usb.

I've never had that issue with my das ultimate so I can't really think of anything past that. Drivers shouldn't be an issue, especially via ps2.

edit:
is it the model s? or one without the usb ports on the side? If it doesn't have the usb ports on the side and only one usb connector, then what I said above is irrelevant. I'd open a support ticket with Das and see if they have a solution.
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June 21, 2013 10:07:15 PM

slicedtoad said:
Are you plugging both of the das ultimate usb connectors in? It has two and both should always be plugged in according to the documentation. If you're using ps2, one should be connected via ps2 and the other via usb.

I've never had that issue with my das ultimate so I can't really think of anything past that. Drivers shouldn't be an issue, especially via ps2.

edit:
is it the model s? or one without the usb ports on the side? If it doesn't have the usb ports on the side and only one usb connector, then what I said above is irrelevant. I'd open a support ticket with Das and see if they have a solution.


It is the model S, both USB connectors are in and I've tried with and without the PS2 convert plug that came with the keyboard.

I've actually contacted support with a ticket before, forgot to mention in first post, and they said that it was something in my BIOS and that was the end of it. Weren't much help and I've even screwed around in BIOS as well, nothing.
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June 21, 2013 10:54:46 PM

one thing you could try is to uninstall all the driver for it and remove it from the hardware then shut down system and restart see if windows will detect and install the driver for it .
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June 21, 2013 11:28:28 PM

scout_03 said:
one thing you could try is to uninstall all the driver for it and remove it from the hardware then shut down system and restart see if windows will detect and install the driver for it .


Problem is, there aren't any drivers for it.
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!