Asus Bluescreen Problems

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R

Rabee

Honorable
Jun 22, 2013
6
0
10,510
Hello recently i have been having some Blue screens with Asus CM6340 desktop.
OS Name Microsoft Windows 8
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RSHM
System Manufacturer ASUSTeK Computer INC.
System Model CM6340
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0519, 1/7/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16384"
(if more info is required let me know)

Over the last the 3 days i have gotten these Bluescreens.

KMODE_EXCEPTION_NOT_HANDLED_SYSD64.SYS

PAGE_FAULT_IN_NONPAGED_AREA (got this twice)

SYSTEM_SERVICE_EXCEPTION

>I recently re installed Windows, but i'm still getting the PAGE_FAULT_IN_NONPAGED_AREA Bluescreen at random times.

> I ran a memtest, everything looked fine

> I did the chkdsk scan , everything was fine

I'm clueless as to whats causing this, here is the minidump.

http://www.mediafire.com/download/u10dfbkaghykq32/062213-30031-01.rar
 
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R

Rabee

Honorable
Jun 22, 2013
6
0
10,510


"Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 6/22/2013 4:05:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062213-30031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFFF, 0x1, 0xFFFFF8010C319DA0, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 6/22/2013 4:05:59 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFFF, 0x1, 0xFFFFF8010C319DA0, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

2 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further. "

 
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R

Rabee

Honorable
Jun 22, 2013
6
0
10,510


Unfortunately the computer is under a 2 year warranty from Staples and (1 year manufacture), and if i open the case ripping the sticker it will be void.

is this enough info ? http://imgur.com/9BtGaAy
 
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R

Rabee

Honorable
Jun 22, 2013
6
0
10,510



:( the computer is under a 2 year warranty from Staples, and if i open the case ripping the sticker it will be void. Mabye i should just take it to Staples and have them deal with it. Is there anything else i can do that doesn't involve opening the computer?
 
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