Cant access DATA on my WD Passport

I have a WD pASSPORT WHICH I BOUGHT RECENTLY, TILL ABOUT FIVE MINS AGO I HAD ACCESS TO MY files and i had transferred data and now i cant find my files though i can see used up file size on my WD. I dunno what to do. Any suggestions.
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  1. Have you tried shutting down and restarting the computer to see if that fixes the problem? If not, try that and report back if it doesn't help. Another suggestion is to try the drive on a different computer to see if the files are there.
  2. I did try that. I checked it on my other laptop too. No luck
  3. Have you looked under Disk Management while you have the drive plugged in? If, yes is the drive recognized there? If not, click on Start and type in "diskmgmt.msc" without the quotes and let me know what you see.
  4. My device is recognized just that my files are not seen, so I loaded a data recovery software and retrieved my files and then formatted my hd... I sure hope it doesn't cause me any problems again...
    Thank you for your help
  5. namneil said:
    My device is recognized just that my files are not seen, so I loaded a data recovery software and retrieved my files and then formatted my hd... I sure hope it doesn't cause me any problems again...
    Thank you for your help


    Glad to hear that you were able to retrieve the files. I, too, hope you don't have those problems again. Just out of curiosity, what data recovery software did you use?
  6. namneil said:
    My device is recognized just that my files are not seen, so I loaded a data recovery software and retrieved my files and then formatted my hd... I sure hope it doesn't cause me any problems again...
    Thank you for your help


    hi, i have this same problem. i was wondering if you could tell me what data recovery software you used? thank you.
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