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Asrock 970 Extreme3 memory issue

Last response: in Motherboards
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June 24, 2013 7:11:49 AM

I am very much a novice when it comes to terminology with Ram and Motherboards. So please take it easy on me if i dont understand answers completely or ask additional questions. I bought an Asrock 970 Extreme3 MB as well as an AMD FX 6350 Processor. My original 1333 Memory would not allow the system to boot with it installed so i bought 1600 memory. I am now having an issue with the board allowing the second stick to be utilized. It shows it installed but says there is only 8 usable GB of memory available. What can i do/check to get this system working properly. I would rather not have to return anything if possible but certainly will if necessary. Thanks in advance
a b V Motherboard
a c 174 } Memory
June 24, 2013 3:38:17 PM

Hello,:hello: 
Jordone said:
I am very much a novice when it comes to terminology with Ram and Motherboards. So please take it easy on me if i dont understand answers completely or ask additional questions. I bought an Asrock 970 Extreme3 MB as well as an AMD FX 6350 Processor. My original 1333 Memory would not allow the system to boot with it installed so i bought 1600 memory. I am now having an issue with the board allowing the second stick to be utilized. It shows it installed but says there is only 8 usable GB of memory available. What can i do/check to get this system working properly. I would rather not have to return anything if possible but certainly will if necessary. Thanks in advance

Could you let me know the size of the modules you are trying to install? How about mentioning the manufacturer's part number of the memory? Also what is the OS you are using and what edition like home basic etc.? Thanks

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