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Windows XP won't load/start with the installed DVD Writer

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Anonymous
June 25, 2013 1:05:33 AM

I had removed/disconnected the IDE cable of my LG DVD Writer (Model. GSA-H55N, ROM Ver. 1.03) from computer as I needed to connect a SATA HDD through the 2nd IDE slot using a IDE to SATA convertor since my computer does not have a SATA port. (The computer motherboard is Intel and the model is D845GVAD2. I did not disconnect the power cable of the DVD Writer. Before I disconnected the DVD Writer, it was set as secondary master.) But then I was without an extra IDE slot to connect the writer. So I tried to connect the writer device as primary slave(Primary Master being a PATA/IDE HDD) using a double interface IDE cable but this arrangement did not work even after changing the jumper setting of the writer. So I had to temporarily sacrifice the DVD Writer. I used the computer without the writer for atleast 1.5 year duration.

Later when I needed the DVD Writer, I removed the SATA HDD and connected back IDE cable with the DVD Writer. But after doing so, the OS (Windows XP SP3) did not load. Everytime while loading, the black screen with "Windows XP" in white letters and loading bar below of it hangs/freezes. I do not get any message. I even fully deleted and re-installed the OS more than 2 times. Still this did not work. But I noted that when I loaded the OS in the "safe mode", it worked. Also, otherwise the Writer is working well. It can very well read the optical disc. Infact I even loaded the OS from the disc using this DVD writer. It seems that after the OS installation, In the normal ,mode when Windows XP loads its own drivers for the Writer,the Windows OS hangs while loading process. But Why? This seems strange. Earlier this never happened.

I replaced the LG DVD Writer with a Samsung CD ROM drive to check the Writer. The Windows XP easily loaded even in the NORMAL mode.

I even tried to install the Windows 98 OS. Even this OS failed to start with the installed writer. But it showed me the message which stated something like Insufficient Memory to load Windows 98. Remove device from CONFIG.SYS and AUTOEXE.BAT Or remove any TSR program.

But when checked, the config.sys and autoexec.bat were blank. Neither there is any TSR program installed. I even re-formatted the partition. The system memory is 2 Giga Bytes which is much more than sufficient and is working fine.


From this it is confirmed that something has gone wrong with my LG DVD Writer. Isn't it?

So, why this is happening? Why Windows starts with the writer only in the safe mode but hangs in the normal mode? Which component in the writer is responsible for the above? Any thoughts?

what can I do to fix this?

Is taking the writer to LG repair centre the only solution?

LG does not give support for this model through their website.

UPDATE: I just now again connected the writer and tried to start windows but this time the windows did not start even in the SAFE MODE. Even the Windows loading screen does not display. It hanged after loading the essential set of driver files. However, the drive is detected in the BIOS.

Please Help.

Thanx.

a b G Storage
June 25, 2013 1:14:34 AM

It sounds like it may have bit the dust, yes these are easily repairable. The question is more how much are they going to charge you for it? if its more than $50 buy a new one.
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a c 107 G Storage
June 25, 2013 6:36:15 AM

If another drive works fine, the drive is bad, or you have the jumpers set funny on it.

A new DVD burner is about $20 so not worth trying to fx yours.
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Anonymous
June 25, 2013 10:48:57 PM

Dr_JRE said:
It sounds like it may have bit the dust, yes these are easily repairable. The question is more how much are they going to charge you for it? if its more than $50 buy a new one.


Dr. JRE, if this drive can be easily repaired then you must have got idea of the fault. So what must have happened? could this be repaired only in the LG repair centre? If the fault/damage is minor (which seems so), then should I get it repaired in other cheaper repair shops. Please advise.
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a c 107 G Storage
June 26, 2013 5:21:16 AM

Anonymous said:
Dr_JRE said:
It sounds like it may have bit the dust, yes these are easily repairable. The question is more how much are they going to charge you for it? if its more than $50 buy a new one.


Dr. JRE, if this drive can be easily repaired then you must have got idea of the fault. So what must have happened? could this be repaired only in the LG repair centre? If the fault/damage is minor (which seems so), then should I get it repaired in other cheaper repair shops. Please advise.


It will be cheaper to buy a new drive than to waste gas and time even before adding in the cost of any repair. A new DVD burder is around $20, a tech will cost you that much to look at the thing before even time and parts to fix it.

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