A Big HDD Problem.

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TacticaL_BacoN

TacticaL_BacoN

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Oct 29, 2012
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Hey guys, I am here to ask if you have any idea on what's going on with my Seagate 500 GB HDD.
The Problem is that whenever I use the drive for a period of time, the drive suddenly disappears. And This is very annoying whenever I am in-game and It crashes whenever the drive disappears.
It was brand new about a year ago, and it is starting to show evidence of age.

This is a serious problem for the computer, so please do help me :)
Thank You in Advance !! :D
 
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yoji


Great feedback.. unfortunately if the Seagate tool is reporting errors so bad it cant complete its tests... it confirms the drive is Bad.. if it a year old - at least it should still be under warrenty.

Cheers
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MC_K7

MC_K7

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Evidence of "age"?

One year is not old for a hard drive...

But you didn't mention how is the drive connected? Is it internal or external? Since you can see it "disappear" I guess it must be a secondary drive. You have a main drive for your OS and you installed your games on this secondary drive?
 
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yoji

yoji

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download Seagate tool to check it... run the tests and see if it reports an error with the drive.
change the SATA cable.. just in case..
Change it to a different SATA port on Mobo.. see it helps
does a reboot fix it? when it disappears in windows.. it still detectable in BIOS?

Few ideas for you to check.
Cheers

P.S. good point from MC_K7.. I presume ethis ins not a USB drive or something?
 
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TacticaL_BacoN

TacticaL_BacoN

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Terribly Sorry,
It's an Internal SATA Drive and Yes, It is a secondary drive, and most of my games are installed there.
Also, out of 500 GB, only 30 GB is spared.

 
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MC_K7

MC_K7

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yoji made some very good suggestions for you to try.

You could also check if there is a driver update for your motherboard, I mean for chipset, especially for the disk controller. Also check for BIOS flash update, and also if there is a firmware upgrade for the HDD itself.

P.S. When you say only 30 GB is spared? You mean the drive is full and you only have 30 GB of free space left? If you have important data on this drive I would start to do back-ups now.
 
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4745454b

4745454b

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I had this happen with a 2TB drive I had. Would randomly drop out. Rebooting brought it back, usually. I bought a new drive and retired that drive to backup duty. Hate to say it, but if its timing out, not much you can do. At least nothing I know of. If its still under warranty you can try to return it.
 
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TacticaL_BacoN

TacticaL_BacoN

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Sorry for the late reply, I was busy lately.
But, straight to the point;
- Seagate reports errors on the HDD, meaning It couldn't complete the scan due to that.
- Changed it to a different SATA port on Mobo, nothing happened, same thing happened, It wouldn't just come.
- reboot, doesn't fix it, it only appears when I shut the computer down, disconnect the sata and power from the HDD and after 30 mins reconnect it back again, this is the only way I know of since it started acting strange.
- BIOS wont detect it either. :/


 
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yoji

yoji

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Great feedback.. unfortunately if the Seagate tool is reporting errors so bad it cant complete its tests... it confirms the drive is Bad.. if it a year old - at least it should still be under warrenty.

Cheers
 
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