Sound card doesn't work (help a newb)

Brian_W

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Jun 9, 2013
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i wanted to tap into your vast pool of knowledge to help me with my sound card.

I have a xonar dg (used) and I installed it (incl drivers). It shows up as "zonar dg" in my software, but the jacks don't work. Many of the pins where significantly bent when I got it. Perhaps it's broken?

Is it possible for it to be recognized by my software as it has done, and still not work?

Should I RMA? For basic headphones and 2-speaker sound, the DG is no different than the DGS or DX or DS right? I don't have surrond sound and I have a PCI slot.