Help :( FPS Drop, Audio Crack, PCI fail?

redeye998

Distinguished
Jun 26, 2013
10
0
18,510
At first, Hello! 1st post here!
This will be a big post... So, ok here it goes!

After years and years I finally bought this winter an awesome machine.
Specs:
Motherboard: Asus Sabertooth Z77
CPU: Intel i5-3570K
GPU: PNY 660 ti XLR8
RAM: Corsair Vengeance 2x4gb 1333 MHz
PSU: Corsair GS700
SSD: Corsair ForceGT4 120gb
Case: CM Storm Enforcer
Monitor: Samsung T22B350
Basic Air Cooling
OS: Windows 7 Ultimate x64

A small description:
Before I get my Graphics Card, I used intergrated graphics (Intel 4000 or w/e, sabertooth's one). Ok, I had low performance but no problems.
-I connect my monitor with graphics through HDMI because my monitor has Speakers and I use them (tv-pc monitor).

So I got a gift directly from USA, a PNY GeForce 660 ti XLR8 (I didn't know but it was slightly "used"). Installed it in the main PCI-e slot (gold one in sabertooth) and connected it with the monitor via HDMI again.
I updated all the drivers, bios, all the things.

Going to play a game (TERA and CS:GO) and suddenly, crackling sounds everywhere, huge distortions and mass FPS drops. From 80fps to 5-20, sound distortion (both media player and in-game music) and sometimes the sound completely goes off because of the mass distortion.

This was happening only in games.
I contacted with live NVIDIA support, they had no solution.

When it happens? Only when the sound is directed through the HDMI to TV speakers (using the sound driver of the GPU).
When I disable the driver and use headphones / headset (different driver) the problem doesn't exist.

What I did: I changed the PCI slot from the 1st to the 2nd one (brown).
The problem is SUPER REDUCED but it still exists.
In the first PCI, the problem appears in the first 10-20 seconds, and in the 2nd PCI, it appears in 1-5 mins or maybe 10.

It also appears to have reduced performance when I use 1st PCI slot.
Also; I use the brown RAM slots, instead of the gold ones.

-Is this a motherboard (PCI) or GPU problem?
-Maybe because it is an american card and I live in europe? i don't know?


Another problem: In any PCI slot, sometimes it seems that the cable is disabled, cause I get black screen with my tv showing "no connection" messages.
This is a rare thing but still happens in-game. Sometimes it fixes by itself or i need to re-plug the HDMI from the GPU.

Any of those problems didn't exist before I install the Graphics Card.
Thanks to anyone that reads this problem..
I am waiting for your solutions!

Edit: Turning VSYNC-ON seems to solve the problem (but I get stupid input lag so i don't find it identical...
 

Mahisse

Distinguished
Maybe a driver issue, maybe a faulty card. You say it was used before you got it so there may be a reason why the previous owner wanted to get rid of it.
I do have a suggestion though since some issues can occur when using a graphic cards sound output while RealTek is still enabled. I would try to disable/unistall RealTek Audio Manager as a starter.
 

redeye998

Distinguished
Jun 26, 2013
10
0
18,510


-Driver issue, no. I tried alot of different Driver versions and still the problems are the same.
-Faulty Card: it could be. But why the results vary with the change of the PCI slot?

I will try to disable the RealTek Audio Manager and will leave feedback.
Thank you for the response.

Question: If I go the entire case in a local service department, (where I bought it) will they find what the exact problem is?

EDIT-feedback: I disabled all the realtek drivers and nothing changed.
 

Mahisse

Distinguished
Did you try to completely uninstall RealTeak Audio Manager through the controlpanel instead of just disabling the drivers?

Regarding your other question: That is a really tough question because that comes down to how serious the problem is and how skilled the guy, who's working on it is.
There are disturbing many people that are self claimed computer experts (not counting myself of course;) ) and work at such service centers. Some of the service departments doesn't even have the spare parts to be able to troubleshoot the problem properly. All they can do is disassemble a laptop and clean the fans and claim they've "fixed" it to the population that don't have interest in how computer's work. (Just a little rant :))
But if you trust them and they seem to know what they are talking about you can let them take a look at it.

Also do you have any chance of testeing the card in another machine or/and test a different graphic card in the PCIe?
 

redeye998

Distinguished
Jun 26, 2013
10
0
18,510
I disabled the drivers via the Device manager and msconfig. shouldn't that be enough?

Also I didn't try the card in other pc because the other owner must have TV monitor and HDMI, and non of my friends uses those.

I am waiting for another friend to give me his card that (Asus 660) with HDMI to try the same things.
I am thinking that if the problem exists, then it is a motherboard problem. (and I have warranty)
If not, then it is a card problem.

Is this a right way to think? ;P
 

redeye998

Distinguished
Jun 26, 2013
10
0
18,510


Drivers and Bios is always up to date. I don't like leaving them back.
I think Asus Sabertooth has 5 year warranty so, I'm ok about that!

edit; considering that even nvidia guys couldn't helping me, i don't think i will ever find an answer...
 

redeye998

Distinguished
Jun 26, 2013
10
0
18,510
hey man

I am bumping this with new info

-turning VSYNC ON seems to solve the problem (but i don't like it because of the input lag)
Any idea what the heck is going on?