Harddrive in new build not detected

TechPhoenix

Honorable
Oct 22, 2012
27
0
10,530
Hello, I've went through quite a few posts looking at hard drive problems but none of them were useful to me. I have just built my new pc and everything works except the Hard Drive. It makes a weird noise at boot up (similar to the car signal ticks for left/right) only so a bit rarer. It makes the noise and the screen shows the text cursor and C5 in the bottom right corner and then decides to give up and bios shows up but the hard drive shuts down as well. Bios doesn't detect the hard drive afterwards, of course, because it shut down. The sound the hard drive makes is not similar to the Click of Death. It makes sort of a buzz and then a tick, buzz and then a tick and so forth.

Yes, I do have it plugged in SATA Port 0 even though I have to move it when I install my graphics card. I tried other ports and no results.
The mother board is MSI h61m-p31, the CPU runs fine, everything runs fine.
Hard Drive is Seagate ST500DM002 3.5 inch 500GB Hard Drive (Serial-ATA, 6Gb/s, 16Mb, 7200RPM)

Any ideas? Thanks in advance.
 

Derek Adamson

Distinguished
Jun 11, 2013
52
0
18,640
I had a friend that had the same problem when we built his new system. The drive was brand new out of the box and it was just dead. It sounds to me like you have a dead drive. I'm not a HDD tech expert but after a very similar experience I think that it could just be dead. Is it just a media drive, or is it the main system drive?
 

Derek Adamson

Distinguished
Jun 11, 2013
52
0
18,640
Yeah, it's a bummer to get everything thrown together and you boot it to find that your brand new drive is dead. I thought my buddy was going to boot the whole machine out the window he was so mad lol. But give it a shot and if you still have problems PM me and maybe I can help you some more.
 

TechPhoenix

Honorable
Oct 22, 2012
27
0
10,530
Thank you very much. I've applied for Return & Replacement and it should come early July. I've packed it more securely than the packaging it came in but whatever.

Just to leave a tip for the people around here, the packaging done by Amazon for hard-drives is quite ridiculous and doesn't include any type of shock absorbent material except an anti-static wrap around it. I'm not sure if all of them are like this but the one I've received was bad.