friend installed gpu mic headset doesnt work

sparkdogg66

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Jun 20, 2013
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10,510
xfx branded radeon HD 7770 core edition was installed on a MSI H61M-P31 (G3) Motherboard now my friends mic and headset doesn't work already updated drivers and looked in bios any ideas on how to fix issue



 

sparkdogg66

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Jun 20, 2013
7
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10,510


no he's plugged into the rear and he did try front too no sound or mic from either thanks tho
 

sparkdogg66

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Jun 20, 2013
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10,510


yeah hes done that and drivers are up to date what happened is he was using it before he had gpu everything was working fine then he installed it and not the ports for mic and sound doesn't work
 


Do they work again if he removes the card? It's sort of strange to think they are related, I am thinking of any relation they might have but coning up blank. Try as best as you can to retrace your steps. Does the operating system detect the devices? Maybe they are not selected as the default speaker and mic option?
 

sparkdogg66

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Jun 20, 2013
7
0
10,510


he's using windows 7 and yes he removed the gpu and they still didn't work I had him check device manger and the realtek isn't there like it is on mine just amd I wonder if installing the gpu somehow removed it
 


Try reinstalling those drivers and see what happens.