xfx branded radeon HD 7770 core edition was installed on a MSI H61M-P31 (G3) Motherboard now my friends mic and headset doesn't work already updated drivers and looked in bios any ideas on how to fix issue
Check all the connections inside, make sure the case front ports didn't come detached from the motherboard during install. I am assuming that he is plugging it into the front of the case, if not then I am not sure of the problem.
Check all the connections inside, make sure the case front ports didn't come detached from the motherboard during install. I am assuming that he is plugging it into the front of the case, if not then I am not sure of the problem.
no he's plugged into the rear and he did try front too no sound or mic from either thanks tho
Can you test the headset and mic on another machine and make sure they are working properly...It seems like a driver issue but you said they are installed. You installed the drivers that came with the motherboard CD correct?
Can you test the headset and mic on another machine and make sure they are working properly...It seems like a driver issue but you said they are installed. You installed the drivers that came with the motherboard CD correct?
yeah hes done that and drivers are up to date what happened is he was using it before he had gpu everything was working fine then he installed it and not the ports for mic and sound doesn't work
Can you test the headset and mic on another machine and make sure they are working properly...It seems like a driver issue but you said they are installed. You installed the drivers that came with the motherboard CD correct?
yeah hes done that and drivers are up to date what happened is he was using it before he had gpu everything was working fine then he installed it and not the ports for mic and sound doesn't work
Do they work again if he removes the card? It's sort of strange to think they are related, I am thinking of any relation they might have but coning up blank. Try as best as you can to retrace your steps. Does the operating system detect the devices? Maybe they are not selected as the default speaker and mic option?
Can you test the headset and mic on another machine and make sure they are working properly...It seems like a driver issue but you said they are installed. You installed the drivers that came with the motherboard CD correct?
yeah hes done that and drivers are up to date what happened is he was using it before he had gpu everything was working fine then he installed it and not the ports for mic and sound doesn't work
Do they work again if he removes the card? It's sort of strange to think they are related, I am thinking of any relation they might have but coning up blank. Try as best as you can to retrace your steps. Does the operating system detect the devices? Maybe they are not selected as the default speaker and mic option?
he's using windows 7 and yes he removed the gpu and they still didn't work I had him check device manger and the realtek isn't there like it is on mine just amd I wonder if installing the gpu somehow removed it
Can you test the headset and mic on another machine and make sure they are working properly...It seems like a driver issue but you said they are installed. You installed the drivers that came with the motherboard CD correct?
yeah hes done that and drivers are up to date what happened is he was using it before he had gpu everything was working fine then he installed it and not the ports for mic and sound doesn't work
Do they work again if he removes the card? It's sort of strange to think they are related, I am thinking of any relation they might have but coning up blank. Try as best as you can to retrace your steps. Does the operating system detect the devices? Maybe they are not selected as the default speaker and mic option?
he's using windows 7 and yes he removed the gpu and they still didn't work I had him check device manger and the realtek isn't there like it is on mine just amd I wonder if installing the gpu somehow removed it
Try reinstalling those drivers and see what happens.