CPU Overheating during games. Details and data provided.

Drexl

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Jun 27, 2013
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I recently purchased and installed an AMD FX-8350. Prior to that I had an AMD Phenom II X4-945 with which I experienced no issues. With this new processor I find that I idle around 33-36c (which I think is OK), but when I play games I start peaking around 76c, and if I play long enough or play a CPU intensive game I hit 80c which causes a crash shortly afterward. Below I've posted HW Monitor image of a recent gaming session.

Since day 1 of processor install the fan on the thing has been extremely loud. I swear it's gotta be runnin' 100% anytime a game is on and (it sounds like) pretty near that while idling. I don't know what to do. I'm using the stock cooler that came in the box so I know the thermal paste is adequate.

Here is what I've done so far:
* Cleaned the inside of the case. The CPU was recently installed so it isn't even dirty yet.
* Updated mobo bios (this is done automatically as windows loads).
* Checked fans for proper operation.

I have 5 fans in the case.
- 2 on top (intake)
- 1 in front (intake)
- 1 on side panel (intake)
- 1 on back (blows out)

The GPU also heats up quite a bit, but I'm pretty certain it's the CPU causing the issue. During one of my tests I got my CPU to 80c while playing Civ V. This is usually it's crashing point so once it was there I opened a web-browser and it immediately crashed. It couldn't handle processing any more data it seems. I had to have nearly every application closed just to play the game.

Any help/guidance you can provide will be greatly appreciated. I can't return the CPU to the retailer anymore, but it's still under manufacturer warranty. I'd rather avoid that route if possible as it means being w/o the processor for awhile with no guarantee they'll approve the replacement.


HW Monitor Screencap: http://i.imgur.com/fBk4gmE.png
fBk4gmE.png

 
How did you determine that the temperatures reported by the software are correct? The voltages definitely are way off; your PC couldn't work with such voltages. If the software can't report voltages correctly, you probably shouldn't presume that it accurately reports temperatures.
 

Drexl

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Jun 27, 2013
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I don't know what to say other than it it one of the highest recommended monitors out there (by this website even iirc), and it reports the same temperatures as other monitors I've tried. The values area accurate. and are listed as SENSOR --- VALUE --- MIN ---- MAX. I just realized I cut off the header by mistake.
 
If all values reported by software are accurate, then you should replace your PSU because it's voltages are way off (which I know is not possible and is a reason why I don't rely too much on software). Are you worried about temperatures because your system is unstable or the CPU throttles?
 

Drexl

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Jun 27, 2013
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I just left for work so I'll do this when I get home.
 

What's the ambient temperature? Have you tried changing the top fans from intake to exhaust? You have 4 intake fans and a single exhaust fan. Since heat rises up. it would make sense to set the top fan to exhaust.
 

Intel God

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Jun 25, 2013
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Sounds good
 

Drexl

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Jun 27, 2013
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I'm not sure what the ambient temperature is. I'll try to measure it when I get home. As for the fans, the top (2) fans being intake was a mistake. I actually meant for those to be exhaust and just never got around to swapping them. It's my intent to have all the fans intake EXCEPT the two top fans.. That being said, this same fan set-up was not an issue for my prior CPU (Phenom II X4-945).
 

StrikeMyrmidon

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Jun 27, 2013
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The FX-8350 heats up abnormally hot. As someone suggested, I would check the case temp if possible and switch the fans around. You should actually have almost negative pressure when it comes to case cooling and want the air to be able to flow throughout the case before it gets vented out. the top and rear fans should be exhaust and front and side should be intake. Is it possible to add another intake fan in the front? Honestly, I think you'd benefit from having 2 intake fans up front as its most likely to get fresh air compared to the back of the computer which is usually facing a wall or something.

The other alternative is to try and re-seat your HSF. It may not have been put on with a good seal.
 
You want the front and side panel fans as intake (blows cold air inside the case) and the the other 3 fans as exhaust (blows hot air outside of the case). That should provide optimal case cooling.

 

Drexl

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Jun 27, 2013
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I went into the BIOS and turned all the fans as high as they would go. I lowered the CPU voltage by .125v. Before these changes the BIOS was reporting my core-temp as 50c. After the changes it's 37-38c. I shouldn't have to under-clock my CPU to get it functioning though. I'm going to play some games and see how it performs then report back.

P.S. I also altered the intake/exhaust fans as suggested, but it made no difference, not even 1 degree.