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Shappire 7870 xt shows black screen after monitor is turned off

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  • Monitors
  • Motherboards
  • Graphics
Last response: in Graphics & Displays
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June 28, 2013 12:00:49 AM

i installed win 8 on my new pc who includes Shappire 7870 xt boost and monitor Samsung T220. whether i turned off the monitor manually or it turns off automatic by power saver, sometimes the monitor shows only black screen. The monitor does turns on, it's light turn on, but all i get is black screen.

i also have I5 4570 and Gigabyte GA-B85M-D3H. so after i installed windows, i installed the motherboard drivers, includes Intel HD Graphics 4600. Could it conflicts with the ATI's driver?

also, when i connect the monitor to the motherboard it works fine (so far at least). but games doesn't run smoothly...

More about : shappire 7870 shows black screen monitor turned

a b C Monitor
a c 118 V Motherboard
June 28, 2013 12:46:13 AM

ok... i assume the 7870 worked when installing your OS

is that much true?
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June 28, 2013 12:48:10 AM

yeah. it still does.
just after i turn off the monitor all i get is black screen
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a b C Monitor
a c 118 V Motherboard
June 28, 2013 12:56:20 AM

matizami said:
yeah. it still does.
just after i turn off the monitor all i get is black screen


um... if you're turning off the monitor i'd assume you would be getting a black screen...

I assume you mean something else. Have you updated to the newest drivers?
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June 28, 2013 1:10:47 AM

i meant i get black screen when i turn on the monitor after it was turn off or at power saving mode, both cases while the pc is still running.

yes, i have the latest drivers.
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a b C Monitor
a c 118 V Motherboard
June 28, 2013 1:17:13 AM

matizami said:
i meant i get black screen when i turn on the monitor after it was turn off or at power saving mode, both cases while the pc is still running.

yes, i have the latest drivers.


you sure the pc isn't in sleep mode?
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June 28, 2013 1:20:46 AM

yes. i disabled sleep mode and hibernate
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a b C Monitor
a c 118 V Motherboard
June 28, 2013 1:26:22 AM

matizami said:
yes. i disabled sleep mode and hibernate


try reinstalling the gpu drivers. uninstall the current ones, and try again. sounds like something didn't install right.
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June 28, 2013 1:33:41 AM

thank you for the quick replies.
i reinstalled the gpu driver twice already.
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a b C Monitor
a c 118 V Motherboard
June 28, 2013 1:37:28 AM

matizami said:
thank you for the quick replies.
i reinstalled the gpu driver twice already.


then i'm out of ideas. you can try a return of the gpu. though it could equally be the monitor's fault. try another monitor and see if the problem exists with it.
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January 30, 2014 12:28:04 PM

I have a problem when i play a game or watching vidos on web my screens turn black and i can still hear talking in video clip then its turn back on. It like you press on then off then on.
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