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System freezes whenever I try to play a game

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  • Video Games
  • Games
  • Graphics Cards
Last response: in Video Games
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June 28, 2013 5:07:06 AM

I recently replaced the power supply in my PC, due to the last one being faulty, but whenever I try to play a game, my entire system freezes, my mouse and keyboard shut off and there is a static-like sound that lasts for about a second, meaning I have to reset my system. I've got a feeling it's my graphics card, but I need a second opinion.

My specs are:
Windows 8
4GB Corsair XMS3 DDR3 1333MHz RAM
700w PSU
GIGABYTE H61M-DS2 motherboard
MSI Radeon 7950 3GB GDDR5 OverClock edition graphics card
350GB HDD

Cheers.

More about : system freezes play game

June 28, 2013 5:14:24 AM

What cpu? What are the cpu temps when this happens? What 700w psu?
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June 28, 2013 5:18:57 AM

KnowItAll said:
What cpu? What are the cpu temps when this happens? What 700w psu?


Sorry, thought I forgot something.

It's an Intel core i5 @ 3.60GHz
The PSU is a GT Series Powercooler, or something like that.

Not sure what the temperature is when it freezes.
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June 28, 2013 6:51:19 AM

Well since your too lazy to see what the power supply is and too lazy to tell me the temps, then I'm too lazy to help you. Good luck.

People run high end video cards and buy garbage generic power supplies and then they come on the forum asking "What's wrong with my computer". I don't get it. The PSU is the heart of a computer, the most important component.
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June 28, 2013 9:15:21 AM

KnowItAll said:
Well since your too lazy to see what the power supply is and too lazy to tell me the temps, then I'm too lazy to help you. Good luck.

People run high end video cards and buy garbage generic power supplies and then they come on the forum asking "What's wrong with my computer". I don't get it. The PSU is the heart of a computer, the most important component.


If you read what I originally wrote, you will see that I said it freezes whenever I try to run a game, so I cannot check the temperature. Clearly, you are just too lazy to read.

For your information, the power supply I bought was recommended to me by a hardware retailer, so it is not a "garbage generic" power supply that you claim it to be.

Thank you for your "help"...
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June 28, 2013 2:40:48 PM

raidenx434 said:
KnowItAll said:
Well since your too lazy to see what the power supply is and too lazy to tell me the temps, then I'm too lazy to help you. Good luck.

People run high end video cards and buy garbage generic power supplies and then they come on the forum asking "What's wrong with my computer". I don't get it. The PSU is the heart of a computer, the most important component.


If you read what I originally wrote, you will see that I said it freezes whenever I try to run a game, so I cannot check the temperature. Clearly, you are just too lazy to read.

For your information, the power supply I bought was recommended to me by a hardware retailer, so it is not a "garbage generic" power supply that you claim it to be.

Thank you for your "help"...


Wow.

You mean he talked you into buying what he had on his shelf, that doesn't mean it's good.

I've been building computers since 1996 and I've never heard of GT Series Powercooler, and the fact that you say "something like that" means your too lazy to open the side of the case and look. Right?

I read just fine, just because it froze when you play a game, doesn't mean you can't have hardware monitor open monitoring the temps. Freezing under load indicates a faulty psu or an overheating problem with the cpu most likely.

The fact that this is the second time your having trouble with a psu, indicate your probably using poor quality psu to power a high end video card. A 700w psu is not a 700w psu is not a 700w psu. It could be 350w.

Don't come here for help and act like a ass, or just go away and figure out your own problem.

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June 29, 2013 2:55:50 AM

No, I bought it online from a licensed retailer, using recommendations based on the components I already have. Don't just assume I walked into a shop and blindly chose a power supply because an assistant told me so.

So because you've never heard of it, it means it's "garbage" right? I said "something like that" because I'm not sat next to my computer 24/7 and can't just pop it open and have a look when I'm not even home.

It won't be a faulty PSU, because it's brand new. The computer isn't even under load when it freezes. Here's what I do:

Go to PAYDAY: The Heist
Click single player
Click "Start the heist"
Wait for it to load, the click "ready"
Before the game even starts and the card starts working, it crashes and I have to reset my system.

The first power supply I had was a 600w, which was over the minimum wattage for my graphics card (500w). Everything ran fine on there, until it failed. It wasn't providing enough amps, which I wasn't aware of at first. The next power supply I have provides the correct wattage and correct amps, yet I can't run anything on the system due to crashing. It's not a 350w PSU, as you said, otherwise I wouldn't have bought it...

You call me an ass, yet you're the one who says they're too lazy to help because I couldn't provide one bit of information? Pot. Kettle. Black.

As for coming here for help, I definitely won't be coming back, seeing as I've had zero help so far and the only person to respond has been as helpful as a chocolate teapot.

Clearly, you are not a "knowitall".
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June 29, 2013 6:32:00 AM

So everything sold by an online "licensed" (whatever that means) retailer is good. ROFL

And a new psu CAN'T possibly be faulty. ROFL harder.

And yes, absolutely, if I have never heard of it, it's garbage. I used to be a purchasing manager for a large computer store. I bought directly form everywhere between San Francisco to Hong Kong.

Here's an article explaining why a 450w psu is not a 450w psu is not a 450w psu.
http://www.hardwaresecrets.com/article/Apevia-Turbolink...

Your not getting any help, because you don't listen to what people are telling you, and nobody want's to help anyone that already knows everything. Goodbye!
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June 29, 2013 7:53:46 AM

Here's a suggestion for you. Get off your high horse and grow up a little.
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a c 254 U Graphics card
June 29, 2013 4:12:38 PM

Your graphics card seems to be a decent brand and model, so unless it is defective it may be something else.
You say that you rep[laced the PSU that you had because it was faulty, what was it doing or not doing that made it faulty?

Did you have the same video card with the other PSU ? It may be a coincidence but you could have another faulty power supply. When your not trying to play a game is the computer working fine and only when you start a game this issue happens?
That would sound like the power supply is not providing the video card with enough power to run the game since when starting a game the video card calls for additional power to run the 3D.

If you've had the PSU for less than 30 days you may be able to return it for another or a refund.
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July 2, 2013 1:13:31 PM

inzone said:
Your graphics card seems to be a decent brand and model, so unless it is defective it may be something else.
You say that you rep[laced the PSU that you had because it was faulty, what was it doing or not doing that made it faulty?

Did you have the same video card with the other PSU ? It may be a coincidence but you could have another faulty power supply. When your not trying to play a game is the computer working fine and only when you start a game this issue happens?
That would sound like the power supply is not providing the video card with enough power to run the game since when starting a game the video card calls for additional power to run the 3D.

If you've had the PSU for less than 30 days you may be able to return it for another or a refund.


The original PSU I had was not providing the graphics card with enough amps and eventually blew. It worked for a good few days before it starting shutting off completely at random points. I've organised a refund for that one.

I do have the same graphics card, yes. Fortunately, I have figure out the problem. The power supply I mentioned in my original post was not providing enough power to my graphics card, causing it to crash when it started loading up. I've got a courier coming on Thursday to collect it and I will be getting a refund for that one, too.

I managed to find this out by swapping components with another PC, starting with the graphics card. My system still crashed, so I put my graphics card back in, then moved my RAM card to the other slot. It crashed again, so I used another RAM card from the second PC. Again, it crashed, so my last resort was to power my PC using the PSU of the other PC. This actually worked, so I bought the exact same PSU and everything is working fine.

Thank you for the advice, though.
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a c 254 U Graphics card
July 2, 2013 1:35:31 PM

In the future when buying a PSU look at the amps that are on each rail or if it's a single rail and see what the amps are that the vide card needs.
An example is that I had a high end video card that needed 39 amps on the PSU rail so I made sure that the PSU I bought would supply 100 amps total for dual cards. 1250W SeaSonic has 105 amps on a single massive rail so it would power dual 580's, 680's and Titans.
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