★★★ Native USB3.0 ports working intermittently on Z77 boards?

I have 2 separate desktops configured quite differently, but both face the same issue.

one is a SB on gigabyte z77-d3h, and the other is an IB on asrock z77 pro 3.

both are on win8 pro, x64.

when i try to plugin usb3.0 devices (e.g. my WD passport 1tb and other thumbdrives) to the usb3 ports, it doesn't always work. most of the time, it won't detect the drive. i need to plug in and out quite a few times for it to be detected. however on usb2 ports, it works reliably. once connected (be it on usb3 or 2), it stays and never gets disconnected (i.e. definitely not drive issue).

initially i thought it was the driver issue. turns out when i went to Intel's page, it says the drivers are auto-updated on win8 and downloads are only needed for win7.

http://www.intel.com/support/chipsets/usb3/sb/CS-033977.htm

this doesn't leave me with other alternatives. what can i do to make my usb3 ports work reliably? i was researching on this issue and found many users to have the same problem with no WORKING SOLUTION.. be it on laptops or desktops.

e.g.
http://rog.asus.com/forum/showthread.php?10513-USB-3.0-connection-problems-(USB-2.0-works-USB-3.0-only-works-sometimes)
http://communities.intel.com/thread/24593
http://communities.intel.com/thread/34196

please help ! :(
7 answers Last reply
More about native usb3 ports working intermittently z77 boards
  1. Microsoft has taken over the task of writing drivers for USB 3.0 chipsets. This obviously was a mistake on their part. Not because they took over responsibility, but because they didn't handle it properly. http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/windows-8-usb-30-microsoft-generic-driver-not/9924708d-b182-4b7b-99c9-2c702612df4b
  2. MS has made a number of stupid decisions in the last couple of years
  3. Tradesman1 said:
    MS has made a number of stupid decisions in the last couple of years


    Let's hope this is not one of them>The Windows 8.1 Preview is here!

    http://blogs.windows.com/windows/b/bloggingwindows/archive/2013/06/26/the-windows-8-1-preview-is-here.aspx
  4. After screwing around with it since the developers beta, this looks 2,000% better...still don't see a need for it
  5. ur6beersaway said:
    Microsoft has taken over the task of writing drivers for USB 3.0 chipsets. This obviously was a mistake on their part. Not because they took over responsibility, but because they didn't handle it properly. http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/windows-8-usb-30-microsoft-generic-driver-not/9924708d-b182-4b7b-99c9-2c702612df4b


    tried the solution at the last post but it doesn't work for me. :(

    anyone had any luck fixing this? :(
  6. I heard one guy installed the win-7/64 3.0 drivers (on top of win-8) and it worked.
  7. ur6beersaway said:
    I heard one guy installed the win-7/64 3.0 drivers (on top of win-8) and it worked.


    how did he do that when in the first place, installation would be auto-blocked by win8 when trying to install win7 usb3 drivers?
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