Only getting 3.95GB of available physical memory with 16GB installed.

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Renan Leite

Honorable
Jun 29, 2013
4
0
10,510
To start off, yes, I have a 64 bit system.

I used Speccy to get my system info

Hardware:

-4x Patriot Memory PC3-8500F (533 MHz) 1333EL Series RAM
-Asus Crosshair Formula V SB910/950
-FX 8350 8 core processor
-750 watt ps

I checked in the BIOS under the northbridge and I saw that DIMM 0-3 are all mounted. At least I was getting a reading on all of them.

I'm not very knowledgeable in computers, specifically dealing with voltages and overclocking and everything. This is my first build.


The system info under My Computer
Capture_zpsd23fab48.jpg


Motherboard info
mobo_zps61f50cf0.jpg


RAM info
RAM_zps0f2bfbd9.jpg


CPU info
CPU_zpscf2ad70e.jpg


Please help!

Update:

I just noticed that in Speccy, I saw that the slot 2 RAM card didn't say what is pictured above like what slot 3 and 4 says. It says this instead:
RAM1_zps1f253052.jpg

RAM2_zpsadfac619.jpg
 
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CommentariesAnd More

CommentariesAnd More

Honorable
Apr 2, 2013
853
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11,160
Some things I would try -

1. Reinstall Windows ( Mostly does not help , so should try if nothing mentioned below works )
2. Set the settings ( Frequency , CAS , etc ) manually in the BIOS to which the RAM is specified ( should not be
3. Try different RAM slots and different sticks at different slots.
4. Are all the RAMs the same ? If not , try sticks individually at stock settings only.

Oh wait , Virtual mem , Interesting , looks like something is making that memory virtual usage ( awkward )
 
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R

Renan Leite

Honorable
Jun 29, 2013
4
0
10,510
I tried the manual pulling each one out and testing them and turns out my computer won't boot with 2 of the 4 installed when by themselves. I pulled both out and left the 2 that didn't give me any hassle. Windows tells me that there's 8 gigs of RAM. Used the resource monitor and this is what it reads now
NEWRAM_zps24cd6936.jpg

I guess the problem were those 2 ram sticks. Gotta go buy some more! Thank you, everyone that contributed to this cause that was overly simple! I appreciate the speedy responses!
 
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CommentariesAnd More

CommentariesAnd More

Honorable
Apr 2, 2013
853
1
11,160


No problems. Great to hear that your problem is over. You might want to RMA those faulty sticks. Also if you can't or don't want to , try getting the same sticks. Also , a problem is a problem , it has to be solved even if the solution is simple. Oh and BTW you were much informative , if you have any trouble ahead , give as much as info as you can , it helps other to realise the issue quicker.
 
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