psu blew up and took out my system after 2 days of being in my system

Toggle sidebar Toggle sidebar
D

Darkjester

Honorable
Jun 5, 2013
5
0
10,510
hey guys i ourchased a new psu for my system 2 days ago, earlier while gaming it blew up smoke started pouring out of it and sparks flew out my graphics card. im taking it to the shop i purchased my psu from but i would like to know who would be liable for damaged components. im pretty sure that a psu should last longer than 2 days :p
 
Sort by date Sort by votes
D

Darkjester

Honorable
Jun 5, 2013
5
0
10,510
sigh well ive made a complain to the guy owning the shop anyways and im one of his best customers so hopefully lady luck will be on my side for once as i dont really want to take a big company to court as they have the money to get a decent legal team.
 
Upvote 0 Downvote
galeener

galeener

Distinguished
Apr 9, 2010
1,257
0
19,660
If it was a name brand PSU like Corsair try to get a hold of them also. If the shop installed it incorrectly they would be liable but that would be hard to prove. I would ask them if the fully tested the PSU and if they have a record of it. If they do then the PSU manufacture would be your next step and include all the documentation that the installer gave you to back this up. Your home insurance may cover this also. But your deductible may be more than the system cost.
 
Upvote 0 Downvote
JRAtk94

JRAtk94

Honorable
May 26, 2013
1,496
0
11,660
I also live in the UK.

For failure of a component, the liability is held by the person who sold you the product.

For cases such as this, where damage was caused by the component, the manufacturer is responsible.

Email the manufacturer, see what they say, then if they deny responsibility, file a lawsuit.

If they fail to attend court, you win by default, and they are required to cover damages as well as your lawyer fees. If they do turn up, then you may lose, which will cost you dearly.

In most cases such as this, the company almost always fails to turn up at court.

The only problem I can really see here is if it's a "crap" brand, like some cheap Chinese knock-off, then they'll be harder to pin. If it's something like Corsair, then you'll be fine.

EDIT: Just read your post about the manufacturer. In this case, you are in the worst case scenario. An "unheard of" brand such as that will be much harder to take to court.

Moral of the story? Always buy from Corsair or XFX (etc.) :p

EDIT 2: I got the impression that you installed it - if you didn't, then look to the person who installed it for you.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom