HP Laserjet P2015 dropping from the network when trying to print

DearlyDeparted

Honorable
Nov 29, 2012
21
0
10,510
Hi Everybody,

I am having problems with a HP LaserJet P2015n, it seems that everytime you print to it, it goes offline. It then proceeds to stay offline until it is restarted. On the printer itself, the network lights at the RJ45 still show traffic going to the device. No other lights so problems like the tray or paper jam, just the power one.

I am looking to do a reflow on the formatter board as this is reported to solve many problems with these printers but before I do that, I would like a second opinion on what the error might be.

Any suggestions will be grateful.

Things I have tried already:
Changing the network cable
Updating the firmware
Cold Reset
VRAM Reinitialization

All of the above have came back unsuccessful.
 
Solution
If you print a configuration page, does the network status come up normally with the right IP?

I have seen many times where the network hardware went bad and would end up doing similar things.


This model printer is not very reliable, they were used by a printer vendor at one of my jobs and they kept having to replace them due to failures.
If you print a configuration page, does the network status come up normally with the right IP?

I have seen many times where the network hardware went bad and would end up doing similar things.


This model printer is not very reliable, they were used by a printer vendor at one of my jobs and they kept having to replace them due to failures.
 
Solution