M3A770DE audio issues

davem1901

Honorable
Jul 1, 2013
4
0
10,520
I read http://www.tomshardware.com/forum/304596-30-m3a770de-audio thread and the solution does not seem to apply to my situation.
I just changed out my motherboard to a M3A770DE with a six core processor and 16Gb ram. Everything seemed to go very smooth except that I have no sound...anywhere.
When the system booted up today, I got a notice that a new driver needed to be installed for the NVIDIA GeForce GT 240, which included new audio drivers. When I check the properties of the playback devices, the only device shown is the S/PDIF 5 High Definition audio device. And when I check the properties of it, it shows it is connected only to the optical jack. In the bios, I can select 'Auto', 'Enabled', or 'Disabled' for the HD audio. Regardless of "Auto' or 'Enabled' no sound comes out. The meters show the sound levels changing with the actual sound of the source, but no sound out of my speaker(which by the way is just a plain old stereo speaker with the normal 3 wire jack). I checked the device manager and compared what I have for the playback device and both show the driver is from Microsoft dated 1/8/2013 and installed 6/27/13 when I first installed the new board. It shows it to be associated with HD audio location 0. The device manager also shows four other HD audio devices at locations 0-3 associated with NVIDA with new driver service installed 7/1/13 nvidia HDA service and HDAudio service installed on6/27/13.
Also it does not matter whether I plug the speakers into the front green jack or the green jack on the back, no sound. (Here I think I have the front panel wires connected correctly but I am not absolutely certain) I have tried to get sound out with the wires connected and disconnected. I also have CD/DVD audio cable from my first DVD to the CD1 connector on the motherboard.
I am running Windows 8 64.
Can anyone tell me how to get plain old stereo sound out of this thing?
 
Solution
This was resolved by an ASROCK tech that wrote through their support pages. Here is what resolved the issue:
Go to this site
http://www.via.com.tw/en/support/drivers.jsp
select OS, type ofdriver issue (audio) and then in my case select the type as VT1708s, then two driver options come up, and the one I was advised to download was via1012.a , I did, installed it and presto "SOUND".
Thanks to everyone who took the time to look at and suggest options for resolution.

davem1901

Honorable
Jul 1, 2013
4
0
10,520
This was resolved by an ASROCK tech that wrote through their support pages. Here is what resolved the issue:
Go to this site
http://www.via.com.tw/en/support/drivers.jsp
select OS, type ofdriver issue (audio) and then in my case select the type as VT1708s, then two driver options come up, and the one I was advised to download was via1012.a , I did, installed it and presto "SOUND".
Thanks to everyone who took the time to look at and suggest options for resolution.
 
Solution