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computer crashing HELP!

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July 1, 2013 3:03:01 PM

Hi there! I came here hopefully looking to resolve my computer crashing issue, as I am at wits end. For the past week my system has been crashing no matter what I am doing.. (gaming, browsing, etc) every 30-40 min after booting up everything just will just freeze except I can still move my cursor around, just cant open anything. It will only occasionally give me a BSOD (see below) before automatically rebooting itself.

system specs:
ASUS P5Q pro turbo motherboard
Intel q6600 quad core processor
4x gigs OCZ DDR2 1066 ram
EVGA GTX 480 video card
128 gig Crucial SSD hard drive

What I've done...

Re installed all drivers
Swapped out video card
Memtest86 10 passes-0 errors
Dusted Hardware
Reapplied thermal paste
Re installed windows 7 (64 bit)

...cried

To me it seems like a heating issue however, after monitoring cpu/gpu temps nothing seems to be peaking temps that would cause a crash. I do plan to upgrade this dinosaur system to an i7 setup in a month (haven't decided between ivy or haswell) but if i can find a relatively inexpensive fix for the meantime I'd be very happy...

Thanks all, looking forward to hearing from you!

http://s1315.photobucket.com/user/Tom_Ripa/media/photo_...


More about : computer crashing

July 1, 2013 3:06:02 PM

If you are gaming get an i5 for sure over an i7.

What PSU do you have?
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July 1, 2013 3:07:40 PM

oops sry i forgot!

Antec quattro 850W
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July 1, 2013 4:43:16 PM

Okay step back. Great getting the screen shot! Simple search for that sys file https://www.google.com/search?q=ataport.sys+bsod+window... brings up quite a few solutions including "i have solved my original bluescreen issue with a rootkit killer called TDSSKILLER." Might be ROOTKIT Virus/Malware infection, as it seems your conditions appear that the system isn't responding at the Windows level, but hardware (mouse moves) is. You need a third party clean computer.

My first solutions to you would be
1) does this occur when in safe mode? If 30min in it doesn't, then it is software your loading, if it still does either IS hardware OR Windows corruption (software). 2) Did you try Malwarebytes full scan?
3) Did you try TrendMicro or other Virus scans?
4) I suggest using the TDSSKIller and see if it finds anything.
5) Your HW list ONLY shows the 128GB SSD as your SOLE drive? If this is correct BAD!!!! You may have worn out the SSD (they have LOW life expectancies, you only keep OS and large programs on the SSD, all temp directories, LOG files, My Music Directories, etc. have to be mapped to use a secondary HDD as the normal storage device).
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July 1, 2013 8:01:11 PM

Tom Tancredi said:
Okay step back. Great getting the screen shot! Simple search for that sys file https://www.google.com/search?q=ataport.sys+bsod+window... brings up quite a few solutions including "i have solved my original bluescreen issue with a rootkit killer called TDSSKILLER." Might be ROOTKIT Virus/Malware infection, as it seems your conditions appear that the system isn't responding at the Windows level, but hardware (mouse moves) is. You need a third party clean computer.

My first solutions to you would be
1) does this occur when in safe mode? If 30min in it doesn't, then it is software your loading, if it still does either IS hardware OR Windows corruption (software). 2) Did you try Malwarebytes full scan?
3) Did you try TrendMicro or other Virus scans?
4) I suggest using the TDSSKIller and see if it finds anything.
5) Your HW list ONLY shows the 128GB SSD as your SOLE drive? If this is correct BAD!!!! You may have worn out the SSD (they have LOW life expectancies, you only keep OS and large programs on the SSD, all temp directories, LOG files, My Music Directories, etc. have to be mapped to use a secondary HDD as the normal storage device).


You were right about the SSD! Did everything else you suggested and it still ended up crashing.. swapped in another hard drive from a different computer and the crashing stopped.. Thankfully my ssd still has a valid warranty.. I also ordered a 1TB HDD for data/log files etc. like you suggested, which will be a great addition to my new setup next month.

Thank You!

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