Blue Screen of Death (with dmp)

nate88

Honorable
Jul 1, 2013
62
0
10,660
I've recently resurrected an old laptop for a friends daughter for her to use. It's an old HP 550, which needed to be formatted - I re-installed Windows XP Pro on it and installed all the drivers for it from the HP website.

After about 10 minutes of playing a game good ol' blue screen of death came for a visit. So I checked out the stop code and looked up what may be the issue and followed all the formalities. Re-installed some drivers checking it with the Intel Update Utility which offered some newer updates compared to the HP site. Ran a memory test which passed with flying colors about 3 times. Updated Windows with over 200 hundred updates. And then tried the game once more only to have the same issue repeat.

I then downloaded NirSofts BlueScreenView to check what files may be affecting the laptop, only to find out it doesn't help me too much as I have no idea what the 8 affected files are or how to fix them. Any help would be much appreciated as I've been racking my brains on what I've missed.

The laptops specs:
http://speccy.piriform.com/results/KyhPRENvX27pNTMMj0n0v24

Dump file:
http://speedy.sh/dSGU4/Mini070213-01.dmp

 
Solution


It could be a faulty memory slot, I would try a single stick in each slot, and see if it still has a BSOD.

DComander1x

Distinguished
Feb 10, 2012
536
0
19,160


From that specification link, I can see the issue might be related to overheating (81*C is pretty hot for a CPU). I would take a can of air and dust the vent of that laptop, and run it on a fan or cooling pad, and then try running it again.