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Blue Screen of Death (with dmp)

Last response: in Windows XP
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July 2, 2013 1:43:44 AM

I've recently resurrected an old laptop for a friends daughter for her to use. It's an old HP 550, which needed to be formatted - I re-installed Windows XP Pro on it and installed all the drivers for it from the HP website.

After about 10 minutes of playing a game good ol' blue screen of death came for a visit. So I checked out the stop code and looked up what may be the issue and followed all the formalities. Re-installed some drivers checking it with the Intel Update Utility which offered some newer updates compared to the HP site. Ran a memory test which passed with flying colors about 3 times. Updated Windows with over 200 hundred updates. And then tried the game once more only to have the same issue repeat.

I then downloaded NirSofts BlueScreenView to check what files may be affecting the laptop, only to find out it doesn't help me too much as I have no idea what the 8 affected files are or how to fix them. Any help would be much appreciated as I've been racking my brains on what I've missed.

The laptops specs:
http://speccy.piriform.com/results/KyhPRENvX27pNTMMj0n0...

Dump file:
http://speedy.sh/dSGU4/Mini070213-01.dmp

More about : blue screen death dmp

July 2, 2013 2:01:04 AM

nate88 said:
I've recently resurrected an old laptop for a friends daughter for her to use. It's an old HP 550, which needed to be formatted - I re-installed Windows XP Pro on it and installed all the drivers for it from the HP website.

After about 10 minutes of playing a game good ol' blue screen of death came for a visit. So I checked out the stop code and looked up what may be the issue and followed all the formalities. Re-installed some drivers checking it with the Intel Update Utility which offered some newer updates compared to the HP site. Ran a memory test which passed with flying colors about 3 times. Updated Windows with over 200 hundred updates. And then tried the game once more only to have the same issue repeat.

I then downloaded NirSofts BlueScreenView to check what files may be affecting the laptop, only to find out it doesn't help me too much as I have no idea what the 8 affected files are or how to fix them. Any help would be much appreciated as I've been racking my brains on what I've missed.

The laptops specs:
http://speccy.piriform.com/results/KyhPRENvX27pNTMMj0n0...

Dump file:
http://speedy.sh/dSGU4/Mini070213-01.dmp



From that specification link, I can see the issue might be related to overheating (81*C is pretty hot for a CPU). I would take a can of air and dust the vent of that laptop, and run it on a fan or cooling pad, and then try running it again.
July 2, 2013 4:54:46 AM

Temp. is at about 65*C now, but still having the same issue.

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July 2, 2013 10:42:51 AM
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nate88 said:
Temp. is at about 65*C now, but still having the same issue.



It could be a faulty memory slot, I would try a single stick in each slot, and see if it still has a BSOD.
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