My vista sys is stuck in loop. It goes from Windows recovery error (Safe mode, normal mode etc.) to Problem detected (on a blue screen) to Service ATA achi, Dell start-up then back to Windows recovery error. I may not have the sequence exact here as these screens come up quickly. As best as I can recall this prob. started after I tried to download a current driver/ sys. Update for my multifunction printer.
I can get to a screen called “Boot Device Menu” by tapping on the F12 key during the loop. But I’m not sure what to do with this screen. Do I use the “onboard or USB floppy drive” or “onboard or USB CD-Rom drive” or “System start up” or “HD diag”, or “Boot utility part”. I don’t want to make the problem worse. Would one of these options help solve the problem and allow me to get back to the desktop?
I’d like to do a restore of my machine w/o losing my docs and pictures.
I can get to a screen called “Boot Device Menu” by tapping on the F12 key during the loop. But I’m not sure what to do with this screen. Do I use the “onboard or USB floppy drive” or “onboard or USB CD-Rom drive” or “System start up” or “HD diag”, or “Boot utility part”. I don’t want to make the problem worse. Would one of these options help solve the problem and allow me to get back to the desktop?
I’d like to do a restore of my machine w/o losing my docs and pictures.
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