Random Shut Down During Gaming

Toggle sidebar Toggle sidebar
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710
Hi!
I just got a new gaming PC from Cyber Power. Here are the specs:
CPU: AMD FX-4300 @ 3.8 Ghz
GPU: MSI Radeon 7770
Mobo: Gigabyte GA-970A-D3
HDD: 2TB 7200 RPM
PSU: Corsair CX 430
So, I installed Far Cry 3 and Euro Truck Sim 2 and the computer just randomly shuts down after 5-10 minutes of gameplay. I turned down the graphics and I still got the same thing. It's not overheating (CPU, GPU, PSU, and mobo stay around 70-70 degrees Fahrenheit). The processor does tend to go to about 90 degrees sometimes. I have 3 fans and a Cooler Master Liquid Cooling system. There aren't any viruses in the computer. It stays on when I use the internet or play not-so-graphically-intense games (Roller Coaster Tycoon 3). I think the cause is the low-watt PSU (430 watts), but I'm not sure. It might also be the power cord. It was kinda loose so I used another one, but with the same outcome.
Any help or advice is appreciated!
 
Solution
Tom Tancredi
YES! Way underpowered! If you check the review at full GPU usage (Ie FC3) your using 235W (http://www.guru3d.com/articles_pages/msi_radeon_hd_7770_oc_edition_review,5.html). My personal rule of thumb these days is 500W for normal use, Gamers around 750W or more. I would say get a new PSU ASAP before you undervole / damage the components.
Sort by date Sort by votes
Tom Tancredi

Tom Tancredi

Judicious
May 9, 2013
4,999
0
32,960
YES! Way underpowered! If you check the review at full GPU usage (Ie FC3) your using 235W (http://www.guru3d.com/articles_pages/msi_radeon_hd_7770_oc_edition_review,5.html). My personal rule of thumb these days is 500W for normal use, Gamers around 750W or more. I would say get a new PSU ASAP before you undervole / damage the components.
 
Upvote 0 Downvote
Solution
diligence

diligence

Honorable
Jun 2, 2013
107
0
10,690
the power supply is a possibility... but its more than likely over heating, and your monitoring seems to be faulty. to me it looks like an overheating motherboard, this is also dangerous because since your monitoring appears to be faulty, the computer wont know when its overheating and will not shut off when dangerously hot. id consider talking to your motherboard company directly and finding out if this is the issue.
 
Upvote 0 Downvote
MaxData

MaxData

Honorable
Jul 3, 2013
41
0
10,540
It could be that the GPU or CPU are overheating or voltage problem.You're kinda underpowered.If you bought it from Cyber Power, call them, they could help you out.

Check if the components inside the casing , GPU and RAM aren't loose.I'd try what Tom Tancredi suggested.Get a new PSU.
 
Upvote 0 Downvote
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710
Thanks for all your answers.
First, I turned the computer off and let it sit for about one hour. Then, I installed Speed Fan and then played Far Cry 3. The game ran very smooth and the computer didn't seem very hot. After about 7 minutes of gameplay the computer shut down. I rebooted it and Speed Fan said that Temp 2 and Temp 3 (I'm assuming one is processor temperature) was 107 degrees Celsius! Is this normal? I think that's pretty high. Can someone also please tell me what Temp 2 and Temp 3 are?
 
Upvote 0 Downvote
diligence

diligence

Honorable
Jun 2, 2013
107
0
10,690
not exactly, north bridge is cooled passively, what you would need to do is, if you are overclocked down clock a bit, because ultimately you need to lower your northbridge voltage while remaining stable. you could try and lower the voltage without changing your frequency and see if you stay stable. if your not overclocked or if you havnt bumped voltages i would talk to your motherboard company, as this would be faulty.
 
Upvote 0 Downvote
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710


There is already a Cooler Master Seidon 120M liquid cooling system with a 120mm fan and two 120mm case fans
 
Upvote 0 Downvote
diligence

diligence

Honorable
Jun 2, 2013
107
0
10,690


no, if the motherboard is faulty, a computer repair shop cant do anything.
 
Upvote 0 Downvote
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710


I don't think it's the motherboard though. If I bring it bring it to a computer repair shop, maybe they can tell me what's wrong and fix it. I'm only 14 but I did graduate valedictorian and I did make a good amount of money ;)
You know how good the Chinese are with computers
 
Upvote 0 Downvote
Tom Tancredi

Tom Tancredi

Judicious
May 9, 2013
4,999
0
32,960
OKay I believe, in summary, we have numerous issues here.
1) you are underpowered, so everything is working too hard, overheats, shuts down
2) you don't have enough ventilation / cooling across the board. While you have nice sounding cooling system, the enviroment you keep it around may be the problem. Is it in a cabinet, does it just sit on the floor close to the wall, etc. You need not only to cool inside, but allow the airflow from outside (for example shag carpeting will clog the vents just because how deep the rug is).

3) Computer shops are past, because the Box Stores (Best Buy) does all the work cheaply and all the techs out of work are doing it for friends an family. Even if you brought it to a computer shop, that could void your warranty, and you still have not resolved the two items above.
 
Upvote 0 Downvote
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710
Guys, thank you so much for your help. I called CyberPower and they said it could be a faulty cooling system. They told me to return it to them to be repaired. But, I will just ask them for a refund instead and use that money to get an Alienware. At least I can trust Dell.
 
Upvote 0 Downvote
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710
Guys, thank you so much for your help. I called CyberPower and they said it could be a faulty cooling system. They told me to return it to them to be repaired. But, I will just ask them for a refund instead and use that money to get an Alienware. At least I can trust Dell.
 
Upvote 0 Downvote
diligence

diligence

Honorable
Jun 2, 2013
107
0
10,690


dooontttt buyyyy annn alieeenwaareeeeee... its a waste of money, spend the same amount of money on your own components, way better quality, and way better performance... trust me on this one. look up some guides on youtube how to build a computer, look around the forums for good hardware. trust me its worth the effort.
 
Upvote 0 Downvote
M

MrBoomBoom

Honorable
Jul 3, 2013
238
1
10,710
I do realize that Alienware is expensive, but I know it won't go BOOM! If anything, at least they have reliable customer service. Plus, I don't need anything super powerful. I don't want to play Crysis 3 Ultra settings. Just.. casual gaming.
Don't forget.... I'm only 14 XD My mom won't let me build a computer even though my dad and I are computer nerds because knowing me, the computer will explode.
 
Upvote 0 Downvote
diligence

diligence

Honorable
Jun 2, 2013
107
0
10,690
well, alienware is way over priced, and it is actually very hard to mess up when building a computer haha :b i would consider talking to your mom again, maybe show her some of the youtube videos. its not the fact that alienwares arn't power, its the fact they are way over priced
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom