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New Motherboard won't recognize HDD's?

Last response: in Motherboards
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July 3, 2013 9:48:00 AM

Hey all.

I've built my new system yesterday and it runs great. Except for one thing: it won't recognize HDD's. Recognizes my SSD just fine (256GB, Samsung 840 PRO) but then I tried plugging in my hard drives it just won't recognize them.

I'm running windows 8 and under computer > Manage > Disk management the drives are not showing up, not even after "rescan disks"

The catch is... plugged in my fiance's SSD (same as mine) and it isn't getting recognized either! while it works fine in his pc.
So, are my SATA ports fried on the first day?

This is an ASRock Z87E-ITX motherboard.
Any advice on what to do would really be appreciated!

Best solution

a c 1721 V Motherboard
July 3, 2013 10:10:45 AM

Do you have latest BIOS and mobo drivers, if not check that, if still a problem, reset the CMOS (and be sure to reset day/time) and then try
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a c 131 V Motherboard
July 3, 2013 10:28:02 AM

Can it be seen by BIOS ?

Check that your HDD configuration in BIOS is "IDE".

One questions;

1. Does your motherboard require you to enable SATA in the CMOS?

If you're beyond those, you could have a bad cable or a bad connector on the motherboard. If you eliminate the cable and the connector, try temporarily connecting the drive on another machine to see if it is recognized.

Else you got bad HDD's I assume.
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July 3, 2013 10:35:02 AM

Tradesman1 said:
Do you have latest BIOS and mobo drivers, if not check that, if still a problem, reset the CMOS (and be sure to reset day/time) and then try


You are my new hero. Update to the BIOS was the solution. Thank you so much!
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a c 1721 V Motherboard
July 3, 2013 12:40:25 PM

No problem, now have some fun!
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!