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How do I reboot if my laptop won't start windows?

Last response: in Laptop Tech Support
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July 3, 2013 10:49:37 AM

Hi, my laptop ACER notebook won't start windows due to a trojan hacking. Unfortunately, when I try to reboot it, I would as I assume start windows but the thing is - I can't. It would do the interface and then restart again, and on and on and on. How do I do this? Help please! Also, I tried the F1, F2, F8. I lost my factory dick, so what do I do?

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a c 296 D Laptop
July 3, 2013 11:01:33 AM

On a different PC, download and burn to disk the Kaspersky Rescue Disk:
http://support.kaspersky.com/4162

Boot from that and see what happens.
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