Hello,
I have two issues, and a response (or even a solution!) to either would be enormously appreciated.
An older Samsung Windows 7 PC stopped booting recently. I tried accessing Samsung Recovery--but it always gave me this error, and I could not proceed further:
0xc00000e9
The full error was detailed here by another user: http://www.tomshardware.com/forum/281900-32-error-0xc00000e9-computer-start-hard-drive-suspected
I tried running Windows Recovery (f8), but could not even make it to that screen as the computer would freeze before then. When I tried sticking recovery media on a USB and booting from said USB, the SATA HD had disappeared from the BIOS, and the recovery software could not detect any operating systems on the computer. Ditto for trying to use Hiren's BootCD--it's as if the HD wasn't even plugged in. I think the hard drive is the issue (opposed to the mobo or something else), but I don't honestly know, and I can't seem to run any sort of diagnostic on it.
That's where the first problem ends and the second one begins.
I took the drive out and plugged it into an external enclosure. I'm a college student, and I don't have access to a computer, so everything's USB and laptops for me at the moment. When plugging the enclosure into a newer Samsung Windows 8 computer, the newer computer doesn't read the disk. Task Manager will show Disk 1 (the external enclosure one) working at 100%--but nothing is being read nor written. However, that's the only thing that shows that I've even got a disk plugged in. If I open My Computer, or Computer Management -> Disk Management, or anything that might "ping" the disk I have plugged in, it freezes. As soon as I remove the disk, everything's back to normal. (Edit: I should mention that it freezes CrystalDiskInfo and I can't "eject" it using the USB icon in the taskbar.)
Does anyone know what is going on? Are there steps I can take from here that aren't costly retrieval fees? Are there even ways to run proper diagnostics? When I plug in the external enclosure, I can't seem to interact with it in any way, and it just spins away, freezing everything I touch.
I'm open to any suggestions. I'd ideally like to fix the older laptop, but I am content to also recover the files if possible.
Cheers, and thanks in advance!
I have two issues, and a response (or even a solution!) to either would be enormously appreciated.
An older Samsung Windows 7 PC stopped booting recently. I tried accessing Samsung Recovery--but it always gave me this error, and I could not proceed further:
0xc00000e9
The full error was detailed here by another user: http://www.tomshardware.com/forum/281900-32-error-0xc00000e9-computer-start-hard-drive-suspected
I tried running Windows Recovery (f8), but could not even make it to that screen as the computer would freeze before then. When I tried sticking recovery media on a USB and booting from said USB, the SATA HD had disappeared from the BIOS, and the recovery software could not detect any operating systems on the computer. Ditto for trying to use Hiren's BootCD--it's as if the HD wasn't even plugged in. I think the hard drive is the issue (opposed to the mobo or something else), but I don't honestly know, and I can't seem to run any sort of diagnostic on it.
That's where the first problem ends and the second one begins.
I took the drive out and plugged it into an external enclosure. I'm a college student, and I don't have access to a computer, so everything's USB and laptops for me at the moment. When plugging the enclosure into a newer Samsung Windows 8 computer, the newer computer doesn't read the disk. Task Manager will show Disk 1 (the external enclosure one) working at 100%--but nothing is being read nor written. However, that's the only thing that shows that I've even got a disk plugged in. If I open My Computer, or Computer Management -> Disk Management, or anything that might "ping" the disk I have plugged in, it freezes. As soon as I remove the disk, everything's back to normal. (Edit: I should mention that it freezes CrystalDiskInfo and I can't "eject" it using the USB icon in the taskbar.)
Does anyone know what is going on? Are there steps I can take from here that aren't costly retrieval fees? Are there even ways to run proper diagnostics? When I plug in the external enclosure, I can't seem to interact with it in any way, and it just spins away, freezing everything I touch.
I'm open to any suggestions. I'd ideally like to fix the older laptop, but I am content to also recover the files if possible.
Cheers, and thanks in advance!
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