Fractal Design R4 Fan controller i ssue

deweylim

Honorable
Jul 3, 2013
3
0
10,510
Hi, i just brought a Fractal Design R4 and very happy with it but I have a slight issue.

I have connected the front fan which came with the case but it will only move at when the controller is at 5v and it will not move at 7v or 12v. Is this normal or the fan controller is damaged?