win7 have trouble opening Ext. HDD

joopin

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Jun 18, 2009
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Dear friends,
My windows ran in to a weird problem...

I have 2 external hdd , 2.5 inch WD and a 3.5 inch Seagate which both of them are okay and fully working on the other PCs...So it should be the windows 7 ultimate 64 bit issues...

When I connect them to my PC, windows detect them and dedicate a Drive letter as usual..when i double click my computer, I can see My ordinary internal drive and their volume as usual and But only the letter of the ext. hdd without volume indicator and the windows try to make it ready for use and i can see the green bar on top which progresses continuously..! and even by disconnecting the drive windows is still trying and I have to restart my computer ....

Flash Memories are okay... i check them with different USB ports, and I`m sure my 2 external drives are okay...
Just checked the internet and this site as well...but no luck...

Really appreciated
 
Solution
sounds like your windows install is having problems

one way to fix that is a fresh install

on the other hand you havnt set an option to automatically scan external hdd's for issues every time you plug it in or your virus scanner scanning external devices on connection or something?

in device manager manually delete (DEVICE MANAGER NOT DISK MANAGER) the devices and unplug-plug them back in see what effect that has...
its not a Windows 7 64 ultimate specific issue ill tell you that now

are the externals non-powered drives? (power from USB) - if so could be a power issue - front usb ports are useless for this (try the back if so) (if its a desktop)

also check/update your chipset drivers, if your using USB3 ports try regular ports (USB3 controllers bar Intel/AMD controllers are useless)
 

joopin

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Jun 18, 2009
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Thanks for you answer...

Well one of them is non-powered and another is powered! both of them is working perfectly in my laptops....all my USB ports are USB2 ...these HDDs are USB2 as well.... even i checked them with a Powered USB hub with dedicated Power adapters....again the problem exists...
 

joopin

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Jun 18, 2009
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In device manager everything is fine....

on the other hand...till yesterday both of my hard drives were working fine so i think it`s not a driver updates issue.. I'm working with these drives almost 2 years.... today I check a third ext. hdd...and this one was like the previous 2....So there is something wrong with the windows and ext.drives... no matter which model of hdd you are working...

Here is an image to make it clear



 
sounds like your windows install is having problems

one way to fix that is a fresh install

on the other hand you havnt set an option to automatically scan external hdd's for issues every time you plug it in or your virus scanner scanning external devices on connection or something?

in device manager manually delete (DEVICE MANAGER NOT DISK MANAGER) the devices and unplug-plug them back in see what effect that has...
 
Solution