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I can't burn a cd/dvd.

Last response: in Windows 8
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July 5, 2013 9:13:35 AM

Following the "How to Burn a CD or DVD in Windows 8 Step-by-step instructions, I don't experience Step 7. Instead "Insert disk" window appears. There is a blank CD in the drive.

More about : burn dvd

July 5, 2013 9:16:29 AM

Is your hard drive even able to burn discs in the first place? Look for it on the label on the drive
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July 5, 2013 9:20:56 AM

It worked great when I had Windows 7 installed. Since upgrading to Windows 8, I cannot burn any type of disc. The CD/DVD ROM drive shows up in Device Manager. It has the latest Driver. It's there in File Manager, too, under Devices with Removable Storage.
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a b * Windows 8
July 5, 2013 9:21:23 AM

Do you have any burner software installed????
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July 5, 2013 9:24:10 AM

No, I don't have any burner application software installed. It wasn't necessary when I previously had Windows 7 installed.
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July 5, 2013 10:09:43 AM

SR-71 Blackbird, some time ago, I went through your Step by Step Guide to Deleting the UpperFilters and LowerFilters Registry Values. Just for giggles, I verified they don't exist in the Registry. Device Manager shows the DVD/CD-Rom drive Device status is: "This device is working properly". I knew this to be true because I installed Canon Digital Photo Professional software from the disk yesterday.

It is only since upgrading to Windows 8 64-bit operating system that my problem of copying files to a blank DVD/CD disk began. The Send to DVD/CD ROM Drive option on the right mouse menu is missing.
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a b * Windows 8
July 5, 2013 10:21:59 AM

Have you tried different software.
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July 5, 2013 10:35:00 AM

No, I haven't. I thought I would, eventually, only as a last resort. There is still a good part of me that believes that it isn't necessary to install DVD Authoring or CD/DVD Burning software (free or purchased), which is why I'm here, again, looking for a solution to my problem. Thank you for being helpful.
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November 28, 2013 2:47:36 PM

RockySnow said:
No, I haven't. I thought I would, eventually, only as a last resort. There is still a good part of me that believes that it isn't necessary to install DVD Authoring or CD/DVD Burning software (free or purchased), which is why I'm here, again, looking for a solution to my problem. Thank you for being helpful.


Had the same problem and i found that switching the sata cable to another slot (if you have another one free) fixed my problem. I know it's a little bit late, but I hope this can help.
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November 29, 2013 6:57:29 AM

Benjamin, Thank you for your suggestion. I did try that idea. It didn't work for me. Besides an error at start-up when the BIOS couldn't locate the drive in SATA 0, the right-mouse click menu item (Send To CD/DVD ROM) is still missing. Device Manager reports that the drive is functioning properly. The Burn to Disc option on the File Manager Share tab is unavailable (greyed-out).
Best regards,
Rocky
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December 20, 2013 9:59:49 AM

i have wndows xp and it says problem with codec so i downloaded the codec for windows media player and nothing
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