replace win32k.sys BSOD

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hg2051

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Jul 6, 2013
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Starting Vista stops with BSOD due to a win32k.sys error.
I tried to replace the bad file, but it appears in so many locations, that I don't know which one is the wrong one.
Can anyone help?
Thanks
 
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nate88

nate88

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Jul 1, 2013
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Have you recently made any hardware or driver changes?
Try following these:
http://pcsupport.about.com/od/findbyerrormessage/a/stop0x0000008e.htm
If that doesn't work out feel free to reply with what else you've tried, we'll find another solution.
 
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hg2051

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Jul 6, 2013
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Thank you none88.
But I didn't find the solution in the link you sent.
Here is the whole error message of my BSOD:

SYSTEM_SERVICE_EXCEPTION
***STOP:0x0000003B(0x00000000"C"00000C,0xFFFFF9600001EA755,0xFFFFFA6005221BE0,0x0000000000000000)
***win32k.sys - Address FFFFF960001EA755 base at FFFFF96000000000,DataStamp 48d1bca9

PS
"C" stands for the logical "belongs to".
 
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H

hg2051

Honorable
Jul 6, 2013
8
0
10,510
Thank you nate88.
But I didn't find the solution in the link you sent.
Here is the whole error message of my BSOD:

SYSTEM_SERVICE_EXCEPTION
***STOP:0x0000003B(0x00000000"C"00000C,0xFFFFF9600001EA755,0xFFFFFA6005221BE0,0x0000000000000000)
***win32k.sys - Address FFFFF960001EA755 base at FFFFF96000000000,DataStamp 48d1bca9

PS
"C" stands for the logical "belongs to".
 
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nate88

nate88

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Jul 1, 2013
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10,660


This link should work
http://support.microsoft.com/kb/980932
 
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