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External Hard Drive data access problems

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July 6, 2013 4:32:31 AM

I have a Seagate Freeagent Goflex Desk 1.5TB hard drive. And until the other day it was working perfectly (Even after being unfortunately dropped twice more than two weeks ago).

But as I am installing an iso from it. It stops, doesn't tell me it stoped just the progress would not continue. Stopping the install twice with the same results I unplugged it and plugged it back in. Now it wouldn't register the hardrive on my computer.

My boyfriend tried on his tinkering with it but nothing still. I tinkered with it a bit and finally got it to register after discovering that my computer finally registered something but gave a Code 43 error.

Alright that was progress and I eventually (through device manager, uninstalling and reinstalling the drivers) got it to display the contents of the hardrive. But it still is very slow in reading or using any data off the external.

I would just take it to someone that is more technology literate than me. But right now I don't have the money to do that and I really need the information stored in my external to even have money to get it taken in.

In otherwords.... Help?!
a c 755 G Storage
July 6, 2013 5:15:48 AM

Dropped twice recently.
Get the data off that drive NOW. All of it, as much as you can. Once your personal data is secure, then you can play with it to see how it wuns.

But your personal data is the only irreplaceable thing. ISO's, applications, and hardware are all easily replaceable.
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a c 297 G Storage
July 6, 2013 10:33:58 AM

Since it is reading data, you are fortunate to have the data back. Never mind if it is slow. Once, in my case it took 4 long days without stopping to restore only 30gigs of data.

You can play with this tool later.

http://www.seagate.com/support/downloads/seatools/

Good luck.
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July 14, 2013 5:29:56 AM

USAFRet said:
Dropped twice recently.
Get the data off that drive NOW. All of it, as much as you can. Once your personal data is secure, then you can play with it to see how it wuns.

But your personal data is the only irreplaceable thing. ISO's, applications, and hardware are all easily replaceable.


I've been trying to but if I select more than one file at a time it won't do anything. Althought for the most part what I really wanted I've gotten out. But does that mean that I can't repair the drive?

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July 14, 2013 5:33:32 AM

lonewolf7 said:
Since it is reading data, you are fortunate to have the data back. Never mind if it is slow. Once, in my case it took 4 long days without stopping to restore only 30gigs of data.

You can play with this tool later.

http://www.seagate.com/support/downloads/seatools/

Good luck.


Thank you I will try it.
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a c 297 G Storage
July 14, 2013 7:58:45 AM

If the drive has no external damage visible and under warranty RMA it.
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