New PC Build. Won't Post, BIOS possibly not up to date to take A10 6800K?

iTz_Malevolence · Jul 7, 2013

Hey There

I've been setting up a new PC. However when powering on to test just the board, I receive no beeps and no display by either the GPU or on board graphics.

Specs:
CPU: A10 6800K
Mobo: Asrock FM2A85X-ITX
PSU: Antec HCG 520W
GPU: AMD HD 7750
Case: Bitfenix Prodigy
HDD: 2TB Seagate Barracuda

I've taken the board out of the case and have tested it with another working power supply, same thing, no post.
I've made sure I've connected both the 24 Pin and 4 Pin ATX connectors to the board. I've reseated the CPU and RAM.

I've also tried powering on the board itself with no RAM, didn't receive a single beep code.
I've search online and the only thing I could see that could be my issue is that someone with the same board and CPU updated their BIOS to 1.50 from Asrock and their PC refused to post.
On my board the BIOS is 1.50 and according to Asrock's website the board will support the 6800K with a bios later than 1.40. Don't think there is any way to roll it back unless I buy a 5800K.

Anyway its still the weekend I'll continue to try a few things, might try and get a hold of another speaker to test it. If not I'll probably send back the board for replacement.
If anyone can provide any ways to diagnose the problem further, that would be fantastic. I believe the board is DOA. The 7750 works well in another PC set up and so does the PSU, HDD etc.

ur6beersaway · Jul 7, 2013

Sound troubleshooting. The 6800k is not a great leap from 5800k that it does nothing. The CPU is first thing on any post, do any fans spin? The speaker is worth a shot. Can the board support 2 TB storage? probably, just a thought. A asrock DOA is not unheard of.

iTz_Malevolence · Jul 7, 2013

The fans do come on, but the absence of any beep codes has me stuck thinking the board is either broken or speaker is broken, I'll try and get a hold of another one.
I believe the board supports the 2TB drive, even still with it not connected and having board out of the case on a test bench it still refuses to do anything. The board will just power on with the fans working and fan on the stock heat sink powers on, nothing happens it doesn't power off or reset itself, and the Power LED remains on.
This was only thing I could find in feedback about the board, 4th post down by Ren.

http://www.newegg.com/Product/Product.aspx?Item=13-157-357&SortField=0&SummaryType=0&Pagesize=10&PurchaseMark=&SelectedRating=1&VideoOnlyMark=False&VendorMark=&IsFeedbackTab=true&Keywords=%28keywords%29&Page=1#scrollFullInfo

ur6beersaway · Jul 7, 2013

You said you are on 1.50 dated may/13th. The only thing they say they addressed was the A4-4000 richland cpu. But Richland support code has to be there, it does say since 1.40 bios. One disgruntled review is interesting but RMA the board and see what happens.http://www.asrock.com/MB/overview.asp?cat=Download&os=BIOS&Model=FM2A85X-ITX

iTz_Malevolence · Jul 11, 2013

Got a new board sent out and have no problems, I guess just another typical Asrock DOA. As this PC was for a friend, I'm thinking about doing a similar build with this board for a home server/media PC, (has a nice amount of SATA ports for an ITX board) although I am hesitant with getting another DOA board. Another one of my mates plans on doing the same.

I have used an Asrock board in my main PC, an Asrock Extreme 9 X79 with a i7 3820 and had a few minor issues such as shonky sound card which I ended up replacing and a few lockups a year or so ago.

From what I've heard it doesn't tend to happen as much as Gigabyte or Asus boards. But I like the pricing and features of Asrock boards.
Does anyone know how often a DOA board may come up?

ur6beersaway · Jul 11, 2013

Not that anyone would care to admit...I found ASUS the best.. You get what you pay for, the only "overpriced" stuff is intel's CPUs.

smeezekitty · Jul 11, 2013

iTz_Malevolence :

There is no way to say for sure. Personally I have not had any significant issues with my Asrock board.

Any brand can come DOA too. YMMV

Soufiane El Houda · Oct 11, 2013

i have the exact same problem , my pc won't display anything after powering it up, i'm getting frustrated ... First i had a "Gigabyte F2A85X-D3H" , i thought it was the issue so i got it replaced by an Asus F2A85-M but no luck , please guys i really need your help , i even tried taking my pc to the best technicians around ,and well .. They didn't help either . Now i'm stuck with my friend's shitty pc (p4) ....

CPU : A10 6800K
Mobo : Asus F2A85-M
RAM : Kingston 8gb(2*4) 2133mhz
PSU : ECO POWER 2 550W

ur6beersaway · Oct 11, 2013

Checklist~http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

Soufiane El Houda · Oct 12, 2013

i tried everything in that post , it didn't work though .

ur6beersaway · Oct 12, 2013

No beeps & no display = RMA, return the motherboard.

iTz_Malevolence · Oct 13, 2013

Definitely sounds like a board that needs to be RMA. Did the same thing in my case, second board worked fine. It happens sometimes when multiple boards just don't seem to work.

The board was an Asrock A85 ITX motherboard and basically I replaced that with the same one.

I did have a problem the other day when building another PC for a mate (Board was Gigabyte X79 UP4) where the BIOS wasn't up to date to take the new Ivy Bridge E CPUs.
Fortunately I was able to use my i7 3960X out of my current build and drop it in his, update the BIOS and then put in his new 4930K.
Interestingly the board was only purchased the other day and was using an old BIOS (F2) from mid last year. Had to flash it to the newer BIOS.
But yea that board was reporting a problem where nothing happened. No beeps from the speaker, just it would constantly power surge (on and off) repeatedly. Fortunately I had an old CPU around spare.
Hence why I came here in the first place as I thought it may be the same problem with the newer Richland APUs.

My advice Soufiane, go to the store where you purchased your board from, get a replacement but check what BIOS is being shipped with it. Who knows they may be sending you old stock with and outdated BIOS.

ur6beersaway · Oct 13, 2013

iTz_Malevolence :

Definitely sounds like a board that needs to be RMA. Did the same thing in my case, second board worked fine. It happens sometimes when multiple boards just don't seem to work.

The board was an Asrock A85 ITX motherboard and basically I replaced that with the same one.

I did have a problem the other day when building another PC for a mate (Board was Gigabyte X79 UP4) where the BIOS wasn't up to date to take the new Ivy Bridge E CPUs.
Fortunately I was able to use my i7 3960X out of my current build and drop it in his, update the BIOS and then put in his new 4930K.
Interestingly the board was only purchased the other day and was using an old BIOS (F2) from mid last year. Had to flash it to the newer BIOS.
But yea that board was reporting a problem where nothing happened. No beeps from the speaker, just it would constantly power surge (on and off) repeatedly. Fortunately I had an old CPU around spare.
Hence why I came here in the first place as I thought it may be the same problem with the newer Richland APUs.

My advice Soufiane, go to the store where you purchased your board from, get a replacement but check what BIOS is being shipped with it. Who knows they may be sending you old stock with and outdated BIOS.

Agreed, Most likely :heink:

Soufiane El Houda · Nov 12, 2013

i bought an a4-5300 , i used it to update the Mobo's bios but after switching to the a10-6800k nothing shows up , what now ?

iTz_Malevolence · Nov 12, 2013

If the board works with the A4 then you'd most likely have a dodgy A10. Maybe some of the pins have been bent? RMA the A10.

Soufiane El Houda · Nov 13, 2013

None of the pins are bent , and what do u mean by RMA the A10 ?

iTz_Malevolence · Nov 14, 2013

Send the A10-6800K back to the store for a replacement if the board appears to be working fine with the A4-5300.

You're basically just trying to identify what item for your system isn't working. So far you've nailed down to the board and the CPU.
However your board appears to run fine the A4-5300. Is this correct?

So that means then the A10-6800K is just not working and most likely dead. Send it back to the store and replace that if you can.

Soufiane El Houda · Nov 14, 2013

yeah the a4 is working just fine , the problem is i bought the a10-6800k off of a guy from ebay , and i don't think he'll take it back it's been too long .

iTz_Malevolence · Nov 14, 2013

Hmm that may be a problem then, anyone else you know that may have an FM2 board willing to test on? Did the person you bought the A10 off have it as brand new?

Soufiane El Houda · Nov 14, 2013

Moroccans aren't familiar with AMD so it would be a miracle to find someone nearby who has an FM2 board .The guy i bought it off had already used it for a while , anyways i think i'll just wait for kaveri . Thanks for trying to help ,you're the best

New PC Build. Won't Post, BIOS possibly not up to date to take A10 6800K?

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