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"Preparing automatic repair" black screen error loop

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Last response: in Windows 8
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July 7, 2013 12:07:30 PM

I bought a new toshiba laptop with windows 8 which was working fine till one day a problem happened. I was using my laptop normally when all of a sudden a message came up saying theres an error that occured and it must restart it then went to the toshiba logo screen with "preparing automatic repair" underneath it. It keeps switching between the toshiba logo screen and the black screen. It is very frustrating because my laptop is now completely unusable.
I have a toshiba satellite pro c850-1cw

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a c 381 * Windows 8
July 7, 2013 10:31:18 PM

When W8 won't boot
Difficult to access anything without an Installation disk or Repair disk/drive. You could repeatedly try shift plus F8 at power on and you may get into Safe Mode. Meanwhile, if you have access to another machine running W8, create a recovery media. A small USB flash drive would suffice, the files only require around 250 Mb. Type 'Recovery' at the Start Screen and choose Create a Recovery Drive from Settings. Uncheck the box for Recovery Partition if you have little space, ie small USB flash or CD. Once created, insert drive/disk in the failed PC and change the boot order in BIOS accordingly, USB boot or DVD/CD .
Once booted, navigate to Advanced Options and try Recovering to an earlier date, or from the Command Prompt try sfc /scannow followed by enter
If that fails consider Refresh your PC.
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December 23, 2013 4:54:26 AM

I had the same problem described here with Win8 and the error loop. I did not have a recent emergency restore disk or Win8 installation DVD. I had just installed Symantec System Restore Desktop trial and this problem occurred during the restart. (I had previously had no problem installing another version of SSR and had uninstalled it before installing the Desktop version.)

After MANY attempts to reboot, and getting into the loop each time, I finally disconnected EVERYTHING from the computer. With everything disconnected, including the power cord, I pushed and held the power on button for almost a minute then tried rebooting with just the monitors and keyboard attached. It appeared to start loading, momentarily showed the "OOPS"/gathering info, blue restarting screen then went into the black screen with the "Preparing automatic repair" notice.

Then it actually changed to "Diagnosing..." and, as I recall (I was so shocked I didn't believe it) it said it was scanning the hard drive for errors and it could take an hour. It didn't. After a minute it tried to restart but ended up on a blue Win8 screen with an apology for not being able to load Windows. It offered to go back to a previous Restore point or Cancel. It also noted only the system files would be affected and that recently installed program(s) might need to be reinstalled. I clicked "Restore" and after a quite a few minutes of disk activity and the black Logo screen (DELL) with the moving dots... Win8 loaded and only a few minor changes were noted. Nothing spectacular except I needed to reinstall the program that may have caused the issue on restart after installing (Symantec System Restore Desktop Trial.) Hope this might help someone get out of the loop.
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December 24, 2013 12:32:49 PM

None of this has worked for me. Still stick in the loop
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March 18, 2014 8:39:22 AM

dodger46 said:
When W8 won't boot
Difficult to access anything without an Installation disk or Repair disk/drive. You could repeatedly try shift plus F8 at power on and you may get into Safe Mode. Meanwhile, if you have access to another machine running W8, create a recovery media. A small USB flash drive would suffice, the files only require around 250 Mb. Type 'Recovery' at the Start Screen and choose Create a Recovery Drive from Settings. Uncheck the box for Recovery Partition if you have little space, ie small USB flash or CD. Once created, insert drive/disk in the failed PC and change the boot order in BIOS accordingly, USB boot or DVD/CD .
Once booted, navigate to Advanced Options and try Recovering to an earlier date, or from the Command Prompt try sfc /scannow followed by enter
If that fails consider Refresh your PC.


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March 18, 2014 8:42:09 AM

I made a recovery disk but could only get my w8 dell laptop to boot once after many tries. When It finally did boot it would not let me either recover, saying there were no such dates, or even refresh. Now what?
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April 16, 2014 2:25:37 PM

Manhunter said:
I had the same problem described here with Win8 and the error loop. I did not have a recent emergency restore disk or Win8 installation DVD. I had just installed Symantec System Restore Desktop trial and this problem occurred during the restart. (I had previously had no problem installing another version of SSR and had uninstalled it before installing the Desktop version.)

After MANY attempts to reboot, and getting into the loop each time, I finally disconnected EVERYTHING from the computer. With everything disconnected, including the power cord, I pushed and held the power on button for almost a minute then tried rebooting with just the monitors and keyboard attached. It appeared to start loading, momentarily showed the "OOPS"/gathering info, blue restarting screen then went into the black screen with the "Preparing automatic repair" notice.

Then it actually changed to "Diagnosing..." and, as I recall (I was so shocked I didn't believe it) it said it was scanning the hard drive for errors and it could take an hour. It didn't. After a minute it tried to restart but ended up on a blue Win8 screen with an apology for not being able to load Windows. It offered to go back to a previous Restore point or Cancel. It also noted only the system files would be affected and that recently installed program(s) might need to be reinstalled. I clicked "Restore" and after a quite a few minutes of disk activity and the black Logo screen (DELL) with the moving dots... Win8 loaded and only a few minor changes were noted. Nothing spectacular except I needed to reinstall the program that may have caused the issue on restart after installing (Symantec System Restore Desktop Trial.) Hope this might help someone get out of the loop.


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April 16, 2014 2:27:31 PM

Kudo's to you my Brother! Followed your suggestion, or actually what you did, and it worked acharm. I hate this Windows 8, I will not lie.
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