Hello,
So my mom got her macbook pro two years ago, which means it is pretty new. The reason why she got it was because she was going back to school to get her Doctorate in Nursing and needed a new computer. Her old macbook pro was just too out of date, and needed to be updated. Here is where the problem lies:
When she got her new computer, she had to move all of her data over to her one so she could continue school. She used a program that copied everything from her old computer and put it on her new one. It worked fine, as it did what it was intended for, but after a month or so after use my mom realized that some things were conflicting. Meaning that some pdf's won't open, or certain files won't open. For example, Adobe Flash Player and Adobe Reader. With the conflicting problems, it was slowing and making it hard to use her macbook pro. It wasn't just Adobe products, but they were the most frequent. We tried deleting those programs completely and re-installing them, but that didn't work. What I think the problem is, is that it made a second account when it transferred all of the data. So now, there is one original account, and a second one that is her old computer.
What I want to know is if this idea (that I will tell you below) is going to work or not.
Here is my plan:
1) Take an external HDD and copy any necessary files that my mom needs. Not including downloaded files, such as Firefox, Adobe Flash Player, and Adobe Reader. I would re-download them after everything is back onto the fresh macbook pro.
2) Once she has everything checked over and is comfortable with what is on the external HDD, I will factory reset the new macbook pro.
3) Once everything has been setup and I'm done the process of setting the macbook pro up, I would put the files back onto the fresh macbook pro.
My hope is to eliminate the conflicting problems with any program and almost have her macbook pro acting the way it should.
My main question is: would this work?
If you read down to here, I want to thank you. If you could help me out by giving any suggestions, or any easier way to do this it would appreciated. Any questions, I will reply ASAP.
Thanks!
So my mom got her macbook pro two years ago, which means it is pretty new. The reason why she got it was because she was going back to school to get her Doctorate in Nursing and needed a new computer. Her old macbook pro was just too out of date, and needed to be updated. Here is where the problem lies:
When she got her new computer, she had to move all of her data over to her one so she could continue school. She used a program that copied everything from her old computer and put it on her new one. It worked fine, as it did what it was intended for, but after a month or so after use my mom realized that some things were conflicting. Meaning that some pdf's won't open, or certain files won't open. For example, Adobe Flash Player and Adobe Reader. With the conflicting problems, it was slowing and making it hard to use her macbook pro. It wasn't just Adobe products, but they were the most frequent. We tried deleting those programs completely and re-installing them, but that didn't work. What I think the problem is, is that it made a second account when it transferred all of the data. So now, there is one original account, and a second one that is her old computer.
What I want to know is if this idea (that I will tell you below) is going to work or not.
Here is my plan:
1) Take an external HDD and copy any necessary files that my mom needs. Not including downloaded files, such as Firefox, Adobe Flash Player, and Adobe Reader. I would re-download them after everything is back onto the fresh macbook pro.
2) Once she has everything checked over and is comfortable with what is on the external HDD, I will factory reset the new macbook pro.
3) Once everything has been setup and I'm done the process of setting the macbook pro up, I would put the files back onto the fresh macbook pro.
My hope is to eliminate the conflicting problems with any program and almost have her macbook pro acting the way it should.
My main question is: would this work?
If you read down to here, I want to thank you. If you could help me out by giving any suggestions, or any easier way to do this it would appreciated. Any questions, I will reply ASAP.
Thanks!