HP Beats by Dre laptop BSOD issues as of late.

doncoeleon

Honorable
Jul 7, 2013
6
0
10,510
I have a HP AMD Phenom II dual core laptop with a ATI Radeon 4250 graphic card. 500GB of memory and 4GB of ram. Its Windows 7 Ultimate 64bit.

As of lately ive been getting the dreaded BSOD, initially I thought it was due to trying to run a pc game with the levels to high. So I turned everything down to medium or low settings.

That seem to solve the problem for awhile. Now over the last week or so, im getting the BSOD almost everyday.

I have logged all of my BSOD and was wondering if someone could take a look and maybe give me some insight as to what the issue maybe.


1st Error
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80056A4038
BCP3: 00000000F6004000
BCP4: 00000000F4000145
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\070713-42369-01.dmp
C:\Users\Steveo\AppData\Local\Temp\WER-112024-0.sysdata.xml

2nd Error
roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80058ED038
BCP3: 00000000B64BC000
BCP4: 0000000000000175
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\070613-47970-01.dmp
C:\Users\Steveo\AppData\Local\Temp\WER-154846-0.sysdata.xml

I have several more but I didn't want to bombarded the thread. I first thought it was overeating, so reluctantly I disassembled my laptop and cleaned/blew the dust from the inner components and the fan. Im still having the issue.
 
In the BIOS of that machine is there a Diagnostics tab?
- You can perform in built memory tests, etc. and then call HP Support and often extend the warranty -if req- at a very reasonable rate.

I don't run that model but I have extended my warranty out to three/four years.

If you drain the battery at least once a fortnight don't bother with the battery cover.


It might be a defective memory module, but the format of your BSOD's is not in the traditional style.
Use F8, Disable Automatic Restarts (or disable it in Advanced system settings).
 

doncoeleon

Honorable
Jul 7, 2013
6
0
10,510


Oh ok, as far as extended warranty is concerned. Seeing that it is a 3/4 year old machine, doesn't really seem worth it. Plus I'm past the time to extend the warranty.

The last part you said I'm not sure what you are saying. Make sure something fortnight, F8 auto restarts. Not that I'm not grateful for the response. But the second part of your response is hard to decipher. Almost as if maybe English isn't your first language.
 

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