Disk Drive Failure

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Hamish Simpson

Honorable
Jul 8, 2013
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10,510
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This is my problem, I honestly have no clue about computers. My hard drives D and E were just one large drive named E. After a while E drive decided to go mental and claim data was disappearing and I needed a system restore disk, I have one, I used it, this happend. Any help?

I should note that I did the checkdisk and diskpart, to make sure it wasn't offline. I got

Disk 0 (I assume C) Online
Disk 1 (I assume D) Online
Disk M0 (I assume E) Offline.
I told it to put M0 online, nothing happens.

Edit:Edit
Another added point, without my other two/one drives my pc is running ungodly slow, not loading at points (even with insane ram) just due to the fact C drive is only 100gb while E+D are 2.8TB, so any help would be greatly appreciated. (I think my PC is still covered by the people who were kind enough to put it together for breakages, if it comes to that, hopefully not)
 
Solution
hang-the-9
From the picture, you have 2 physical drives installed, but only one is working properly.

It also shows a spanned volume which is a single volume that goes across two or more physical disks. That look to have been broken with the resore, or possibly due to a disk failure. Run a low level disk check on the hard drives, there may be an option in the BIOS for that, if not, you can get a program to test the drive either from the PC vendor or the vendor of the hard drives (Seagate, Maxtor, etc...).

Was the restore disk from the PC vendor for bringing the system back to new state? Or one you made at some point? It sounds like you would want to wipe both disks, and re-install Windows clean on the main drive, and create a new partition on...
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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From the picture, you have 2 physical drives installed, but only one is working properly.

It also shows a spanned volume which is a single volume that goes across two or more physical disks. That look to have been broken with the resore, or possibly due to a disk failure. Run a low level disk check on the hard drives, there may be an option in the BIOS for that, if not, you can get a program to test the drive either from the PC vendor or the vendor of the hard drives (Seagate, Maxtor, etc...).

Was the restore disk from the PC vendor for bringing the system back to new state? Or one you made at some point? It sounds like you would want to wipe both disks, and re-install Windows clean on the main drive, and create a new partition on the second drive. This will wipe out all your files though, so you'll need a backup.
 
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Solution
H

Hamish Simpson

Honorable
Jul 8, 2013
2
0
10,510
Hi, thanks for the reply. But uhm.. can you put it in 'dumb peoples' terms? As I said, I have zero clue about pcs - I know about the drives being combined and all that. But is there another way to repair them without a full system wipe?

Also, yes, the system restore disc was made the day it started to act up and about a week later is when I used it to try and restore it back to having two working hard drives C & E, which was roughly from the 22-06 to 05-07 (British date method).

Also, how would I run a low level disk check? Help is -greatly- appreciated for a simpleton such as myself. :)
 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940
This is pretty much imposible to fix without knowing what is going on, so you can't explain things in non tech terms. You can't fix a spanned volume that easity, and a big issue was making a restore disk after it started to act up. You make a restore disk when there are no issues, if you make one after, you are saving the issue on the disk, which won't do you any good. The old "closing the barn door once the cows are out" .

Does the PC boot OK? Can you get to your files? If you can, back them up to an external drive, then make sure the second drive that is listed as missing is hooked up properly. Then you need to use a regular Windows 7 setup disk, wipe all the partions off the system during setup, format the main drive and install Windows on it clean. After that, go into Disk Manager and create a partition and format the second drive.

You can run a disk check either from the BIOS if it has an option for a disk scan, some PC vendors have downloadable utilities, and all drive vendors do if you open the case and see what brand of drives you have.
 
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