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USB mass storage device shows in Device Manager, not in Disk Management

Last response: in Storage
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July 8, 2013 11:27:37 AM

I have an LG External Hard drive, 1tb, it worked fine until one day. I don't know why, but it didn't show on "My Computer".(I run on Windows 8.) So I went to the "Device Manager", there it recognized it as a "USB mass storage". But in "Disk Management" it does not recognize it. But after some time in the "Device Manager" the "USB Mass storage" got an error saying

"This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful."

So I plugged it on another computer that runs Windows XP, but it still did not work.
July 8, 2013 11:37:51 AM

Bad news your hard disk is dead.
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a b G Storage
July 8, 2013 11:53:57 AM

It doesn't show up at all in disk management?

Try going to Start; right click on Computer; click on Manage; click on Disk Management under Storage on the left, it should up with a blue line. Right click on the blue line and select Change Drive Letter and Paths. This will allow you to choose a drive letter and the external HDD might show up in Windows Explorer.

If not it sounds like it is dead.
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December 18, 2013 5:57:44 PM

I know its months after, but if it doesn't have your C:/ then uninstall the device whilst it is connected and then remove and reinsert it.

It could be a virus as someones PC i'm fixing had this as one of the problems, this virus obviously didn't want the computer being fixed lol.
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